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# Security Support Engineer III

- **Company:** F5 Networks, Inc.
- **Location:** Seattle, WA, United States (Remote available)
- **Salary:** $121,600.0 - $182,400.0
- **Contract:** Permanent contract
- **Skills:** Information Systems, Computer Programming, Computer Networks, DevOps, Memory Management, Internet Security, Network Security, Unix Shell, Information Technology
- **Published:** August 21, 2026
- **Apply:** https://www.careerbuilder.com/job-details/security-support-engineer-iii-seattle-wa--1512211e-7a39-4846-be4f-badc638c9bb3

## About the Role

Minimum Requirements: Bachelors degree, or foreign equivalent, in Computer Science, Information Technology, or Engineering (any field), or closely related quantitative discipline, and three (3) months of experience in job offered or in any occupation in a related field., Compensation and Benefits, Computer Science, Consumer Protection, Customer Support/Service, DevOps, Documentation, Establish Priorities, F5 Network Software, Information Technology & Information Systems, Internet Security, Memory Management, Network Security, Problem Solving Skills, Product Development, Product Management, Technical Support, Unix Shell Programming, Willing to Travel

## Description

Job Duties: Assist customers with a wide array of issues, from simple to complex. Analyze customer issues and coordinate with engineering teams for providing solutions. Engage with customers via phone, email, chat & ticketing systems. Communicate complex networking and security concepts to customers at different levels of experience and responsibility. Work hand in hand with Product Development and Product Management teams to provide a voice of the customer. Build and maintain a wide variety of processes, procedures, and documentation. Provide first response for customer issues ranging from security to DevOps and other engineering issues. Telecommuting is an option. Some travel to F5 offices may be required.


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