> Markdown version of [/jobs/ext/2419514-platform-support-engineer](https://www.wearedevelopers.com/jobs/ext/2419514-platform-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Platform Support Engineer - **Company:** Aristocrat Leisure LTD - **Location:** Las Vegas, NV, United States - **Experience:** Experienced - **Salary:** $87,500.0 - $162,500.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Artificial Intelligence, Unix, Databases, Linux, Java Platform Enterprise Edition (J2EE), Hyper-V, Microsoft SQL Server, MySQL, Multicasting, Windows PowerShell, Software Tools, Ansible, Software Engineering, SQL Databases, TCP/IP, Transmission Control Protocol (TCP), Scripting, Virtual Environment, Git, Kubernetes, Information Technology, Virtual Agents, Jenkins, Vmware - **Published:** August 31, 2026 - **Apply:** https://www.careerbuilder.com/job-details/platform-support-engineer-level-4-onelink-cxs-development-las-vegas-nv--2335769c-4448-454d-8ae7-f8afd38d300d ## About the Role * Bachelor's degree in computer science, Engineering, or a related field accompanied by 8+ years of IT proven experience, or equivalent professional experience. * Proven Experience in Technical Support or equivalent: 5+ years. * Must demonstrate proficiency in Networking, multicast, TCP/IP communications * Strong skills in working with Unix/Linux OS. * Comfortable with scripting with Powershell, Ansible playbooks. * Experience in database programming using SQL with SQL Server or MySQL is helpful. * Hands on experience of GIT and tools like Jenkins and Kubernetes. * Experience of using AI tools, developing skills and using them for fixing issues. Knowledge of agentic AI will be a plus. * Java, J2EE framework knowledge is a plus. * Knowledge of OneLink product preferred. * Familiar with VmWare/HyperV provisioning/deployment and how virtual environments work. * Familiar with various web architectures, platforms, and frameworks * Required to have well-developed analytical and creative problem-solving skills. * Must have strong interpersonal skills, able to work independently and be team oriented * Demonstrates excellent oral and written, communication and customer service skills. * Demonstrates a very high level of accuracy and attention to detail. * Prior Casino gaming proven experience is helpful. * Must be able to be licensed in multiple jurisdictions * Must be available for after-hours support and travel as needed to customer sites., Analysis Skills, Ansible, Artificial Intelligence (AI), Business-to-Business (B2B), Casinos, Computer Science, Corporate Governance, Customer Support/Service, Database Programming, Detail Oriented, Embedded Systems, Gaming, Git, Government, Interpersonal Skills, Java, Java Platform Enterprise Edition (Java EE/J2EE), Jenkins, Linux Operating System, Microsoft Hyper-V, Microsoft SQL Server, Mobile Games, Multicast, MySQL, Problem Solving Skills, Regulations, Regulatory Compliance, Resolve Customer Issues, SQL (Structured Query Language), Scripting (Scripting Languages), Support Documentation, Sustainability, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, Unix Operating Systems, VMWare, Willing to Travel, Windows PowerShell, Writing Skills ## Description As a member of the Level 4 team in the CXS Development group, you will collaborate with the Customer Success group. You will help resolve customer software issues during product upgrades or when issues are raised. You will be responsible for solving the issue and work closely with Architect and Product Management group to ensure alignment on the suggested solution. Job Requirements * Work with developers, support personnel, installation teams on software-related concerns reported by customers. * Build relevant documents that support development and provide insight of work done to other team members. * Excited and passion about development/problem solving. * Follows Company programming standards. * Dedicated to team success. Works well in a team environment. * Performs other duties as assigned. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Winning talents through play - Corporate Gaming with AKEYI](https://www.wearedevelopers.com/videos/1062-winning-talents-through-play-corporate-gaming-with-akeyi) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)