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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Taxpayer Services Technician/ Senior Taxpayer Services Technician - **Company:** Inc Washington - **Location:** Stillwater, MN, United States - **Experience:** Expert - **Salary:** $43,368.0 - $58,947.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Information Technology - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=cdec343192b85547 ## About the Role Do you have experience in Research?, Provide customer service to residents, taxpayers, and customers of Washington County by serving as a resource for homestead application assistance. Perform a variety of technical duties, including compiling records, preparing correspondence, and maintaining the tax system in compliance with county and Minnesota Department of Revenue regulations, statutes, and policies. Interpret county, state, and federal rules, regulations, and policies for customers. Effectively manage difficult and emotionally charged customer interactions with professionalism and empathy.DESIRABLE EXPERIENCE: Experience with administrating the homestead exclusion property tax program, eCRV's, name change and decedent homestead research and modifier maintenance.Experience providing effective, courteous, high-volume customer service to the general public, in person and over the phone.Knowledge of Microsoft Office (Outlook, Word, Excel).Paid experience interpreting County, State and Federal rules, regulations, statutes and policies for customers SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top-scoring candidates will be forwarded to the hiring department for further consideration.HOURS / DAYS: Schedule consisting of 40 hours per week between 8 : 00 a.m. - 4:30 p.m., Monday - Friday. Work schedules (hours and days) and location are subject to change based on department needs. ANTICIPATED HIRING RATE: $20.85 - $28.34 Hourly. This position may be hired at the Senior Taxpayer Services Technician level, depending on qualifications.E-Verify Participation: Washington County participates in the federal E-Verify program. This means that Washington County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Washington County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.E- Verify Participation PosterRight to work Poster ## Description Provides customer service; completes financial and legal document research, preparation and processing, and performs general office duties. SUPPLEMENTAL INFORMATION Respond to customer inquiries for various legal document related processes and services.Make referrals to other departments as necessary.Answer phone call inquiries by providing information or directing calls.Review and process legal documents, applications, and forms for accuracy and completeness.Research, analyze and verify records, reports, applications and other documents.Conduct searches or communicate with representative's other divisions or government agencies.Adheres to statutes, laws, and regulations; clarify interpretations of statutes laws, and regulations.Collects, enters, scans, proofs, edits, corrects and verifies data in computer systems with or without established procedures or computer application.Processes, sorts, checks for accuracy, and files department materials, i.e., forms, reports, licenses, certificates, deeds, applications, orders, vouchers, documents, legal instruments, or other materials in accordance with established routine and policy.Process transactions, collect fees and process overpayments.Collects and records a variety of receipts and disbursements for various funds.Compiles data and calculates various financial statistical reports.Prepares memos, correspondence, forms, statistical data, reports; proofs for accuracy and makes corrections.Processes incoming and outgoing mail.Prepares, maintains and files records.Performs other duties as assigned.Essential functions: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, and 15.WORK ENVIRONMENTWork is sedentary (sitting and/or standing_) in nature performed within the Government Center or satellite offices. Lifting requirement of 15 - 20 pounds on an occasional basis. Work may require assisted lifting of equipment up to 80 pounds. Wrist and finger manipulation due to filing, compiling, calculating, or computer work. Equipment used may include, but is not limited to, computer, , calculator, telephone, copy ,cash register, microfiche and fax machine, and bar code machine. Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions. This job description is intended to describe the kinds of tasks and the level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required by personnel so classified. The County retains the discretion to add or change the contents of this job description at any time. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)