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# Technical Specialist

- **Company:** Dematic
- **Location:** Stoke-on-Trent, UK
- **Contract:** Permanent contract
- **Skills:** Databases, Computer Literacy, Ethernet, Profibus, Software Systems, Warehouse Management Systems
- **Published:** August 1, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815609106-technical-specialist

## About the Role

* HNC in Electrical / Mechanical Engineering
 * IOSH working safely (desirable)
 * Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.
 * Advanced PLC knowledge required (Siemens preferred)
 * PC, database, comm's networks knowledge (preferred)
 * Warehouse Control System / Warehouse Management System knowledge (preferred)
 * Recognised Engineering Apprenticeship
 * A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
 * Advanced fault finding ability and aptitude
 * Working at height experience and willingnessPrevious experience of working with various conveyor/automation systems
 * Excellent level of PC literacy
 * Understanding of pre-preventive maintenance (PPM) schedules
 * Working knowledge of FEM and BS standards governing the automated warehouse industry
 * Have a continuous improvement mentality

## Description

Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a PLC Automation & Maintenance Engineer you will be...

 * Providing technical support alongside the shift teams
 * Providing robust corrective and preventative fault resolution
 * To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
 * Primarily ensuring delivery to both Dematic and the Customer's expectations with the aim of achieving KPI targets at all times.
 * Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
 * To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
 * Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
 * Prioritise system faults
 * Compliance with Health & Safety legislation at all times
 * Ensure quality of output at all times
 * To accurately record all work undertaken
 * Involvement in continuous improvement and enhancement opportunities
 * Maintain product flow at all times
 * Ensure on-site spares are kept to optimum levels
 * Represent the company in a professional manner at all times and maintain customer relations
 * Adherence to the Quality processes and procedures as set out by the company
 * Fully interact with the customer in day to day activities
 * Monitor and steer third party support contracts to ensure delivery of key service KPI's
 * Be a path of escalation and control during breakdown situations


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