> Markdown version of [/jobs/ext/2424928-workforce-management-systems-administrator](https://www.wearedevelopers.com/jobs/ext/2424928-workforce-management-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Workforce Management Systems Administrator - **Company:** Stellent IT LLC - **Location:** Charlotte, NC, United States - **Experience:** Expert - **Contract:** Temporary to permanent - **Skills:** Software Documentation, Information Systems, Data Validation, Data Integrity, Human Resources Information System (HRIS), Issue Tracking Systems, Regression Testing, Systems Integration, Time Tracking Software, HR Software, Servicenow - **Published:** August 25, 2026 - **Apply:** https://www.dice.com/job-detail/14327e8d-645a-459f-889a-35531449eda8 ## About the Role * Associate's degree in Business, Human Resources, Information Systems, or related field OR 5 years' equivalent experience; Bachelor's degree preferred * 4 years of experience administering Workforce Management or time and attendance systems * Experience in multi-site and hourly workforce environments preferred Experience supporting payroll and HRIS system integrations preferred, * Strong attention to detail and process orientation * Strong communication and customer support skills * Knowledge of WFM and time & attendance systems, including configuration and support * Ability to configure, maintain, and support WFM systems * Ability to identify and resolve timekeeping and payroll-related issues * Ability to use ticketing systems (e.g., Cherwell, ServiceNow) to track and resolve requests, preferred * Understanding of federal and state labor laws, including FLSA, preferred Key Skills / Keywords * Compensation Payroll Administrator UKG Workforce Management Systems Human Resources Time Attendance Additional Notes * Must have prior experience as a system administrator - sole person responsible for system administration on this role * Must understand underlying concepts, not just modeling * Excellent communication skills required - will interact with multiple departments * UKG or equivalent WFM software experience required Senior Talent Acquisition ## Description * A large healthcare organization is seeking a Workforce Management Systems Administrator. This role is responsible for the daily administration, accuracy, and operational readiness of the organization's Workforce Management (WFM) and workforce compliance systems. * Serving as the system administrator and data steward, this position ensures timekeeping and scheduling configurations align with company policies, labor laws, union agreements, and payroll requirements. The role monitors daily system activity, resolves exceptions and pay rule issues, supports payroll processing and period close, and partners with HRIS on system upgrades, testing, and releases. * This position also serves as a primary support resource for WFM inquiries, maintains system documentation and SOPs, supports audits, and provides training to managers and employees to ensure consistent and compliant system use. Essential Functions * Administer and maintain the Workforce Management (WFM) system, including schedules, work rules, pay codes, accruals, and labor categories * Perform system audits and ongoing data validation to ensure accuracy, rule compliance, and data integrity * Support system upgrades, releases, and regression testing in partnership with HRIS * Monitor daily timekeeping activity and investigate/resolve exceptions, missed punches, pay rule errors, and scheduling issues * Partner with Payroll to support accurate and timely pay processing, period close activities, and payroll deadlines * Serve as a primary support contact for WFM inquiries, troubleshooting issues and escalating system defects as needed * Support ticket intake, prioritization, resolution tracking, and documentation of recurring issues and root cause analysis * Maintain SOPs, job aids, and configuration documentation to ensure consistent application of workforce policies and system rules * Ensure timekeeping and scheduling practices comply with labor laws, company policies, and union agreements, and support workforce audits * Train managers and employees on WFM system usage, support new site launches and conversions, and provide guidance on schedules, time entry, and approvals * Perform other duties as assigned ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) ## Related Articles - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)