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# Network Operations Technician

- **Company:** vTech Solution Inc
- **Location:** Montgomery, AL, United States
- **Salary:** $54,080.0 - $64,480.0
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Complex Networks, CompTIA Network+, Computer Networks, Databases, Issue Tracking Systems, Systems Analysis, Virtual Private Networks (VPN), Network Monitoring, Wide Area Networks, Computer Network Operations, Performance Testing, Reliability of Systems, Servicenow
- **Published:** August 29, 2026
- **Apply:** https://www.careerjet.com/jobad/uscc74fe90dbd782175a5702f0e19d77ea

## About the Role

* Minimum 1 year of experience with LAN/WAN maintenance and support.
 * Minimum 1 year of call center or service desk experience.
 * Strong customer service skills.
 * Experience or knowledge of voice and data circuits, including troubleshooting and research.
 * Familiarity with incident ticketing systems such as ServiceNow or Remedy.
 * At least 1 year of systems analysis or service desk experience.
 * High School Diploma or GED.

Preferred Skills & Certifications:

 * CompTIA Network+ Certification.

## Description

The Network Operations Support Technician is responsible for monitoring and maintaining LAN/WAN networks including point-to-point, wireless, campus, VPN, and host computer configurations across statewide multi-complex networks. This role supports both voice and data circuits to ensure network reliability and availability within a 24/7 operational environment. Responsibilities:

 * Monitor network alarms, alerts, and faults to ensure service reliability and availability.
 * Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
 * Analyze State Data Network reports from management systems, databases, and spreadsheets to identify and resolve equipment or service issues.
 * Initiate trouble reports and corrective procedures involving maintenance or technical support personnel.
 * Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team., Leapros Skilled Trades is actively hiring Network Technicians in Montgomery, AL. The Network Technician is responsible for the physical installation and performance testing of netw…
 + 7 days ago


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