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# IT Support Specialist

- **Company:** Electronics Manufacturing Tech
- **Location:** Solon, OH, United States
- **Salary:** $35,360.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Backup Devices, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Ethernet, Monitoring of Systems, Microsoft Office, Networking Cables, Software Engineering, Computer Networking Systems, Information Technology
- **Published:** August 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d2171b6f011ddf05

## About the Role

Proficiency in Microsoft Windows and Office products.
-Proficiency in Microsoft Active Directory Users and Computers.

 - Proficiency in Microsoft Active Directory, DHCP, and DNS is preferred.
-Proficiency in Ethernet Based Networking, IEEE802 standards and protocols, QoS, POE

 - Experience with Cisco networking switches preferred.
 - Strong troubleshooting and problem-solving skills.
 - Excellent communication and interpersonal skills.
 - Ability to work independently and part of a team.
 - Attention to detail and a commitment to quality.
 - CompTIA A+ and Network+ certifications are a preferred., * This position occasionally requires installing and maintaining network cabling and IT infrastructure at elevated heights using ladders and scissor lifts/aerial work platforms. Are you able and willing to safely perform work at elevated heights and use this equipment as required?

Language:

 * English (Required)

License/Certification:

 * CompTIA A+ (Preferred)

Ability to Commute:

 * Solon, OH 44139 (Required)

## Description

We are seeking skilled helpdesk support to manage and maintain our IT infrastructure., Manage and maintain Microsoft Active Directory, DHCP, DNS, Users and Computers.

 - Configure and manage Cisco networking switches.
 - Install and configure Windows operating systems and Office products.
 - Troubleshoot and resolve hardware and software issues.
 - Collaborate with the IT team to design and implement network and system solutions.
 - Set up workstations and display systems including running network cables, patching RJ45 jacks and keystones.
 - Monitor system performance and ensure the reliability and availability of IT services.
 - Perform regular system updates, patches, and backups.
 - Backup devices and restore systems.
 - Ensure security best practices are followed and assist in the development of security policies.
 - Provide technical support and training to end-users.


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