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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SRS Statistical Support Officer - **Company:** Office for National Statistics - **Location:** Manchester, UK (Remote available) - **Salary:** £28,138.0 - **Contract:** Permanent contract - **Skills:** JIRA, Document Management Systems, Issue Tracking Systems, Microsoft SharePoint, Statistical Process Control (SPC) - **Published:** August 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=1dc322c26d717c34 ## About the Role * Confident use of digital tools and systems for administration (e.g. ticketing systems, shared inboxes, document management). * Excellent communication and interpersonal skills. * Strong attention to detail. * Ability to work on your own initiative and be pro-active in prioritising your workload. * Experience of delivering high-quality outcomes at pace, * Making Effective Decisions * Managing a Quality Service * Delivering at Pace ## Description This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The postholder will be expected to contribute to the organisation’s overall 40% office attendance, in line with business and role requirements. The induction process for the role will be conducted via Teams. Due to workforce controls you can only select Manchester & Darlington if you are an existing ONS employee contracted to that location. If you are not contracted at one of these sites, these options are not available to you. Only existing ONS contractual homeworkers can select Homeworking., The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration., You will support the delivery of the end-to-end service provided by SRS Statistical Support to researchers using, or looking to use, the SRS. You will use organisational skills to support effective delivery of our services with the Statistical Support team. Day-to-day activity includes managing a shared mailbox, creating and tracking requests through JIRA, maintaining user access and permissions in SharePoint, supporting onboarding of new team members, maintaining operational documentation, and recording meeting actions. This involves the back-office administrative actions, systems support, and coordination, as well as conducting Statistical Disclosure Control checks (adherence to statistical control standards, project governance and legal requirements) on material entering, exiting, and transferring between SRS projects. These actions will ensure our commitments to support research while managing data in line with our accreditation under the Digital Economy Act (DEA) and Data Owner preferences. You will contribute to SRS Statistical Support’s operational practice and documents. This role involves close collaboration with members of other SRS and related teams, as well as interaction with stakeholders such as SRS researchers and data owners., Deliver excellent customer service and day-to-day administration of SRS Statistical Support to support the effective actions of SRS officers and researchers. Reviewing business processes documentation and updates as necessary Work closely with senior members of SRS Statistical Support to change existing processes or develop new processes to increase team efficiency. Provide Statistical Disclosure Control checks for SRS project material moving in, out and within the platform to ensure there is no risk to the confidentiality of data subjects., The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation. Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture. Inclusion & Accessibility At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process. As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance. If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist., At the point of SC application, you will need to provide or give access to the following evidence: * Departmental or company records (personnel files, staff reports, sick leave reports and security records) * UK criminal records covering both spent and unspent criminal records * Your credit and financial history with a credit reference agency * Security Services records ., Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service ## Related Videos - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)