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# IT Desktop Support Analyst

- **Company:** NRL Ltd
- **Location:** Wiltshire, UK
- **Contract:** Temporary contract
- **Skills:** System Configuration, Microsoft Software, System Center Configuration Manager, SC Clearance
- **Published:** August 11, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=cdce9426f0a997f2

## About the Role

* Strong knowledge of Windows 10/11 and Microsoft applications, including MS Teams
 * Experience imaging/building PCs using MECM/CM or similar tools
 * Excellent communication skills in written and spoken English
 * Full UK driving licence
 * Ability to perform manual handling when moving IT equipment
 * Eligibility to obtain BPSS and SC security clearance (UK nationals only with 5-year UK residency)

Nice-to-have Skills

 * Current BPSS or SC clearance

## Description

We're seeking an experienced IT Desktop Support Analyst to join our clients team in Tidworth, Wiltshire on a 3-month contract.
This role is ideal for someone with hands-on experience in desktop configuration and IT support, who can deliver excellent customer service to both office-based and remote users. If you have strong technical skills and enjoy working in a collaborative environment, this is a great opportunity to make an impact.

Location and Working Pattern Tidworth, Wiltshire - full time, 40 hours per week, on-site
Client Overview Our client operates in the engineering and infrastructure sector, delivering essential services to support complex projects nationwide

Responsibilities

 * Configure, build, and image PCs for deployment following standard processes
 * Deliver and install desktop assets and peripherals for end users
 * Provide IT support and incident management for office-based and remote users
 * Assist with office moves, including cabling, patching and hardware setup
 * Support corporate mobile phones and meeting room hardware
 * Manage hardware disposal, delivery and returns processes
 * Help users with KBR/ASPIRE apps and MFA on personal devices
 * Follow all IT processes and escalate unresolved incidents where required
 * Ensure compliance with company policies, standards and Health & Safety regulations


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