> Markdown version of [/jobs/ext/2426743-it-operations-specialist](https://www.wearedevelopers.com/jobs/ext/2426743-it-operations-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Specialist - **Company:** Alpaca - **Location:** London, UK (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Apple Mac Systems, Linux, Information Technology Operations, Wide Area Networks, Scripting, Information Technology - **Published:** August 11, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=d1f7f5ed4ec16fe6 ## About the Role * Excited about Alpaca's mission and what we're building * 3+ years of experience in an IT support or helpdesk role * Deep expertise in Linux, MacOS, and Windows system administration, including device management, patching, and operational support * Experience with automation workflows, SSO configurations, and scalable onboarding processes * Good scripting skills with a drive for automation. * Proven experience managing enterprise SaaS platforms. * Experience with cloud-centric environments and cybersecurity capabilities * Experience with traditional on-prem LAN/WAN environments * Strong analytical and problem-solving skills * Excellent communication skills, fluent in English (both written and verbal), and committed to working collaboratively across the Firm * Ability to cover Mountain time or Pacific time zones * Available for on-call rotations and after-hour responses as needed * Proactive self-starter and self-motivator with a focus on continuous improvement Who You Might Be (Nice-to-Haves): * Bachelor's degree in Information Technology or a related field * IT or Security-related certifications * Understanding of financial and privacy regulations * Experience in the financial services industry * Business acumen to be able to balance tradeoffs between stakeholders, technology feasibility, and budget constraints ## Description We are seeking an experienced IT Operations Specialist to help support our team members with IT-related tasks and help ensure the Security of our organization. The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead. Things You Get To Do: * Be the "Go-to-Person- for IT helpdesk requests * Diagnose and provide IT support for staff as required * Work with the HR and Security team to manage onboarding and offboarding activities * Set up and deploy laptops, devices, software, and other hardware * Assist with shipping and receiving of hardware assets * Manage MDM systems, including BYOD * Maintain the firm's inventory of all IT assets * Manage and secure endpoint devices at the direction of the Security Team * Provide training to staff on IT-related topics * Assist with change management and procurement activities * Other related duties as required ## Related Videos - [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production) - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) - [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) ## Related Articles - [From Hype to Code: Real Blockchain Use Cases for Developers](https://www.wearedevelopers.com/magazine/620-from-hype-to-code-real-blockchain-use-cases-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Why Blockchain? A Developer’s Perspective](https://www.wearedevelopers.com/magazine/616-why-blockchain-a-developer-s-perspective) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)