> Markdown version of [/jobs/ext/2430974-it-helpdesk-technician](https://www.wearedevelopers.com/jobs/ext/2430974-it-helpdesk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Helpdesk Technician - **Company:** Compunnel Inc. - **Location:** Topeka, KS, United States - **Salary:** $43,680.0 - $49,920.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Desktop Optimization Pack, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Microsoft Office, Network Connections, Information Technology, User Administration - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=845dc67de1c1223a ## About the Role We are seeking a highly motivated and technically proficient IT Helpdesk Technician to join our dynamic IT support team. This role is essential in providing comprehensive technical assistance to end-users, ensuring the smooth operation of computer systems, networks, and enterprise solutions., * 2+ years of Desktop/Workstation Support experience * Experience troubleshooting Windows operating systems * Hardware and software installation, configuration, and support * Active Directory user administration * DNS troubleshooting * VPN setup and support * Network connectivity and printer troubleshooting * Proficiency with Microsoft Office applications * Customer-facing technical support experience * Strong communication and problem-solving skills * Valid driver's license, * CompTIA A+ certification * Microsoft Desktop Support certification * Associate's or Bachelor's degree * Experience using ticketing systems and managing hardware inventory, * Associate (Required) Experience: * IT: 1 year (Required) * Help desk: 1 year (Required) Ability to Commute: * Topeka, KS 66618 (Required) ## Related Videos - [Keycloak case study: Making users happy with service level indicators and observability](https://www.wearedevelopers.com/videos/1599-keycloak-case-study-making-users-happy-with-service-level-indicators-and-observability) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) - [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server) - [CRaCing Java Snapshots](https://www.wearedevelopers.com/videos/1440-cracing-java-snapshots) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)