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# Technical Support Engineer

- **Company:** MY GAMES
- **Location:** Germany (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Cyber Security, Information Systems, Computer Network Technologies, Software Troubleshooting, Computer Equipment, Information Technology
- **Published:** August 7, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=e94971ffddec6c19

## About the Role

* Minimum 2 years experience in a similar position
 * Knowledge of personal computer and server architecture
 * Up-to-date knowledge of modern hardware
 * Experience with user operating systems: MS Windows 7, 8, 10, MacOS
 * Basic knowledge of server operating systems
 * Confident basic knowledge of networking technologies

## Description

Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE and Serbia.

Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres - from casuals to shooters.

What you'll do:

 * Prepare new workstations
 * Register users in information systems
 * Troubleshoot software and hardware issues
 * Maintain inventory of computer equipment and software
 * Participate in projects for the development of the company's IT infrastructure
 * Contribute to ensuring information security, * Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
 * A strong team of specialists across different areas - access unique expertise and professional knowledge
 * Possibility to experiment and work on interesting tasks with ambitious goals - we have all resources to implement new ideas
 * Create great games and win the hearts of players
 * Push the boundaries of the game industry and lead the way forward


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