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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator, IT Infrastructure - **Company:** Cross River - **Location:** Fort Lee, NJ, United States - **Experience:** Experienced - **Salary:** $80,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Agile Methodology, Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Backup Devices, Bash Shell, Ubuntu (Operating System), CentOS, Cloud Computing, CompTIA Network+, Dynamic Host Configuration Protocol, Linux, Document Management Systems, Disaster Recovery, Domain Name System (DNS), Hyper-V, Identity and Access Management, Information Technology Operations, IP Routing, Subnetting, Virtual Private Networks (VPN), Python (Programming Language), Linux Servers, Windows Servers, Networking Basics, Network Diagrams, Connect-Direct (Internet Protocols Based Network Software), Routing, Windows PowerShell, Scrum Methodology, Red Hat Enterprise Linux, Cloud Services, Microsoft SharePoint, TCP/IP, User Provisioning Software, Virtual Local Area Networks, Virtualization Technology, Scripting, Enterprise Software Applications, Computer Network Operations, Cloud Platform System, Computer Network Technologies, Firewalls (Computer Science), Amazon Virtual Private Cloud (VPC), Cloudformation, Information Technology, Network Support, Cloudwatch, Terraform, Vmware - **Published:** August 9, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0c56e44ca94ca894 ## About the Role The ideal candidate possesses a solid foundational understanding of Windows Server, Linux, networking fundamentals, Microsoft 365 administration, and cloud platforms, coupled with a strong eagerness to learn and grow. They demonstrate a proactive attitude toward problem-solving, maintain attention to detail, and collaborate effectively with senior engineers and cross-functional teams. In addition to operational support responsibilities, this role participates in project-based work through sprint planning and backlog initiatives, contributing to infrastructure maintenance, network operations, automation efforts, platform improvements, and continuous service enhancements under the guidance of senior team members., * 2+ years in systems administration, networking, or related role * Knowledge of Windows Server, Linux, Active Directory, DNS, DHCP, Group Policy * Solid networking fundamentals (TCP/IP, subnetting, routing, VLANs, firewalls) * Foundational cloud systems and networking knowledge * Familiarity with Microsoft 365 * Strong communication, attention to detail, and customer service mindset * Physical requirement: Ability to lift a minimum of 50 lbs. Preferred Qualifications: * AWS, CompTIA Network+/Security+, CCNA, or Microsoft certifications * Experience with IaC (Terraform/CloudFormation), scripting (PowerShell/Bash/Python) * Familiarity with virtualization, backup solutions, and ITIL frameworks * Experience in regulated financial services environments * Experience with supporting Connect Direct or MQ systems Success Metrics: * High customer satisfaction and quality ticket documentation * Root cause identification and reduction of recurring issues * Sprint commitments met without impacting operations * Knowledge sharing that improves team efficiency #LI-AC1 #LI-Hybrid #LI-Onsite ## Description The Engineer II, IT Infrastructure Support serves as a foundational member of the IT operations team, providing day-to-day systems administration and technical support across the organization's infrastructure. This role is responsible for assisting in the maintenance, monitoring, and support of servers, networks, cloud services, and enterprise applications., Infrastructure & Network Support * Administer and maintain Windows and Linux server environments * Monitor system/network health and respond to alerts * Support server provisioning, patching, backup, and disaster recovery * Troubleshoot networking (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs, wireless) * Assist with cloud networking (VPC, subnets, route tables, gateways) * Support hybrid connectivity between on-prem and cloud environments Systems Administration * Windows Server (2019+), Linux (Ubuntu, CentOS, RHEL) * Active Directory, Group Policy, Microsoft 365 (Exchange, SharePoint, Teams) * Virtualization (VMware/Hyper-V), AWS services (EC2, S3, IAM, CloudWatch) * Manage user provisioning, access requests, and endpoint security Customer Service & Documentation * Provide professional, responsive support to internal users * Maintain thorough ticket documentation and knowledge base articles * Document system configurations, network diagrams, and change records Project & Continuous Improvement * Participate in Agile sprint planning and backlog activities * Contribute to automation and process improvement efforts ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)