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# Junior IT Support Engineer

- **Company:** Robert Half International Inc.
- **Location:** London, UK
- **Experience:** Starter
- **Contract:** Temporary to permanent
- **Skills:** Business Software, Microsoft Outlook
- **Published:** August 17, 2026
- **Apply:** https://www.careerboard.com/pt/en/find-jobs-in-United-Kingdom/-B145523A75DA653519/

## About the Role

* Some previous helpdesk or IT support experience.
 * Experience working in high-profile, professional, and white-glove IT support environments.
 * Financial services, investment, private equity, or professional services experience preferred.
 * Strong customer service skills with a clear, friendly, and professional approach when dealing with staff at all levels.
 * Excellent time management and organisational skills, with the ability to prioritise and manage multiple requests effectively.
 * Strong attention to detail, particularly when managing equipment, meeting room setups, and IT stock.
 * A proactive and reliable approach to providing high-quality onsite IT support.

## Description

* Provide high-quality, onsite IT support to staff, ensuring the smooth day-to-day operation of workstations, meeting spaces, and IT equipment.
 * Respond to and resolve issues with docking stations, monitors, keyboards, mice, and other peripherals, including connectivity faults, driver issues, and equipment replacements.
 * Carry out desk moves, including disconnecting, relocating, reconnecting, and testing IT equipment to ensure full functionality.
 * Perform routine checks of meeting room and conference room AV equipment, including screens, cameras, microphones, and conferencing systems.
 * Provide first-line troubleshooting for common laptop and Outlook issues, including performance checks, cache clearing, updates, and basic diagnostics.
 * Support new starters with initial laptop setup, Outlook configuration, PowerToys installation, and other standard business applications.
 * Support offboarding activities, including factory resets, mobile device wipes, and preparation of equipment for reissue.
 * Conduct regular checks of quiet rooms and flexible office spaces to ensure IT equipment is operational and ready for use.
 * Maintain accurate IT stock levels within the build room and flag low stock for replenishment.
 * Support VCO account administration, with full training provided.


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