> Markdown version of [/jobs/ext/2436277-it-onsite-technician](https://www.wearedevelopers.com/jobs/ext/2436277-it-onsite-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Onsite Technician - **Company:** Cms Cameron Mckenna Nabarro Olswang Llp - **Location:** London, UK - **Experience:** Experienced - **Salary:** £37,031.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Backup Devices, Computer Maintenance, Continuous Availability, Issue Tracking Systems, Network Architecture, Information Technology - **Published:** August 22, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5852587550 ## About the Role * BA/BS degree or equivalent preferred. * Broad software application skills desired. * Demonstrated ability to master new software applications and technologies. * Prior experience with a ticketing system strongly preferred. * Proficiency in network skills. * Must have at least 2+ years' experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. * Working knowledge of ITIL service management and its processes is highly advantageous. * Knowledge of AV systems and telecommunications would be beneficial. ## Description As an IT Onsite Technician, you will install, maintain, and repair computer systems and equipment. You will also provide routine technical support and checks assisting the wider teams to ensure the continuous availability of the IT network, infrastructure, and equipment within the SLA's. Key internal relationships: Head of IT Service Delivery, Senior IT Support Manager Based: London - On Site Hours: 35 About the role * Responsible for asset control and stock ordering of devices as required. * Assist users with hardware issuing or replacement as required. * Responsible for ensuring that issues and support requests are resolved within defined SLA. * Responsible for ensuring that issues and support requests are documented within the ITSM tool. * Responsible for sending devices off to repair and liaising with the vendor * Adhering to processes and procedures. * Mobile phones setup. * Hardware refreshes. * Provide additional support to client and internal meeting rooms. * Daily Backup Tape Changes. * Hardware maintenance and assisted troubleshooting of Storage Controllers and Server Controllers. * Replacement of Storage Disks and Server Blades as and when required. * Physical daily checks of system hardware health and lights including but not limited to: + MER/SER daily checks of Room Systems including Aircon, Fire Suppression and UPS Systems. * Switch Upgrades, Console and Backups, some proficiency in network skills. * Cable Tracing as required to troubleshoot any issues in Comms Rooms for Server/Network infrastructure. * Troubleshooting with onsite wireless issues and deployments, up to and including local surveys. * Chaperoning Vendors during maintenance work and tasks. * Participate in project work as required, including non-business hour deployments (e.g., nights and weekends). * Assisting with Video Conferencing serving our clients in the meeting rooms as required. ## Related Videos - [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Hate organising your photos? Try it with 5 Terabytes](https://www.wearedevelopers.com/videos/79-hate-organising-your-photos-try-it-with-5-terabytes) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)