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# Lead IT Specialist

- **Company:** PRESTIGE, INC.
- **Location:** Eagle Grove, IA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Windows Embedded, Microsoft Office, Windows Servers, IP Cameras, Network Installation Services, Windows Desktop, Information Technology, SQL Server Management Studio (SSMS)
- **Published:** May 26, 2026
- **Apply:** https://www.juju.com/job/00000000g2sa9w

## About the Role

* Proven problem-solver and self-starter; able to thrive in a fast-paced production environment

 * Hands-on skills in computer, printer, and network installation/repair

 * Working knowledge of Microsoft Office, Windows OS, Windows Server, and traceability software

 * Strong low-voltage and basic electrical aptitude (fiber optic testing, circuit fundamentals)

 * Natural leadership with excellent communication and interpersonal skills

 * Service-oriented mindset and effective team collaboration

Requirements

MINIMUM QUALIFICATIONS

 * Associate degree in Computer Information Technology (or related field) OR equivalent practical experience

 * 4+ years of hands-on IT support/administration (industrial or manufacturing setting preferred)

 * Industry/vendor certifications are welcomed but not required

PREFERRED TECHNICAL BACKGROUND

 * Carlisle Symphony Traceability, Marel Inova, or other production floor MES

 * Windows Server, Windows Desktop (incl. Windows Embedded)

 * SQL Server administration

 * Mobile-Device Management (MDM)

 * Ubiquiti/UniFi networking

 * Physical access-control systems

 * IP Camera systems

 * Low-voltage and fiber optic cabling/testing

## Description

The Lead IT Specialist is the primary on-site contact for all IT systems supporting our pork-processing facility. You will supervise the local IT team, coordinate with Corporate IT, and ensure the reliable operation of production-critical technologies. (weighing, labeling, traceability, stun, QA, shipping, maintenance, PCs, printers, and core network infrastructure)., * Leadership & Oversight

 * Assign daily tasks, set priorities, and design shift schedules that maximize coverage while controlling overtime.

 * Mentor, coach, and train IT Specialists; document and enforce Standard Operating Procedures (SOPs).

 * Participate in recruiting and onboarding to build a cohesive, high-performance team.

 * Systems Support & Improvement

 * Coordinate implementation of new technologies and plant start-ups with Corporate IT.

 * Lead root-cause investigations for IT incidents and drive preventive actions.

 * Evaluate existing solutions, recommend upgrades, and provide regular feedback to Corporate IT.

 * Operational Execution

 * Troubleshoot, repair, and maintain PCs, printers, network gear, and industrial IT equipment.

 * Oversee contractors and vendors performing IT-related work on-site.

 * Maintain accurate documentation of infrastructure, wiring, and configurations.

 * Other Duties

 * Perform additional tasks or projects as assigned to support plant operations.


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