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# Desktop Support Technician

- **Company:** CompuCom Systems Holding LLC
- **Location:** Jacksonville, FL, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $46,800.0 - $62,400.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, User Authentication, Issue Tracking Systems, Microsoft Office, Microsoft InTune, User Administration, Servicenow
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9b15aaf5c126a1df

## About the Role

* Minimum 2 to 5+ years of related desktop experience, both deskside and remote
 * Windows 11 OS experience required
 * Excellent customer service and interpersonal skills
 * Experience working with a ticketing system (ServiceNow / Remedy / ConnectWise)
 * Microsoft Intune experience desired
 * Must have a valid drivers license, clean MVR, and reliable transportation
 * Must have the ability to travel to other locations as needed

## Description

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Jacksonville, FL and provide end-user support. This is a 3 month Contract with possibility of extensions. The working hours will be 6AM to 3:30PM., * Provide desktop support for onsite users to include executive level support

 * Troubleshoot and resolve hardware, software, network, and peripheral issues
 * Device and user management through MS Intune
 * Troubleshooting Windows 11 OS, Office 365, MS Authentication and mobile issues
 * Perform setup and provisioning of equipment to business users
 * Managing Team Service Now Ticket queue (Meeting Ticket SLAs)
 * Driving issue to resolution through engagement/escalation to other support teams (when required)


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