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# IT Assistant

- **Company:** LTD Global
- **Location:** Hillsboro, OR, United States
- **Experience:** Experienced
- **Salary:** $47,840.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, VoIP, Microsoft Management Console, Disaster Recovery, Cryptographic Protocols, Hyper-V, Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Microsoft Office, Networking Basics, Network Connections, Service Pack, Software Engineering, Software Troubleshooting, Firewalls (Computer Science), Computer Equipment, Information Technology
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0420a7cf3990a4c2

## About the Role

Do you have experience in IT?, We are seeking a proactive and detail-oriented IT Assistant to support our organization's technology infrastructure. The ideal candidate will assist with technical support, computer management, and troubleshooting across various platforms., * Maintain confidentiality

 * Knowledge of aviation helpful
 * Excellent communication skills for effective customer service and team collaboration
 * Strong organizational skills
 * Strong knowledge of technical support practices for both hardware and software issues
 * Proficiency in computer management, Windows operating systems, and desktop support
 * Experience with, Microsoft Office Suite applications, and general software troubleshooting
 * Familiarity with computer networking concepts including Hyper-V, LAN setup, VPNs, firewalls, and network security protocols
 * Familiarity with VOIP telecommunications
 * Familiarity with Disaster Recovery Preparation and Testing (from a Technology perspective)
 * Ability to manage computer hardware components effectively
 * Knowledge of IT infrastructure components and maintenance procedures
 * Ability to troubleshoot issues related to operating systems and network connectivity efficiently
 * Professional appearance and attitude is required
 * Ability to read, write, understand and speak English is required
 * Satisfactory pre-employment drug screening and background check results will be required

Physical Requirements and Conditions

 * Must be able to stand, sit, or walk for prolonged periods of time
 * Ability to bend, stoop, carry push, or pull
 * Occasionally, position will require work in an environment where there are fumes, building temperature fluctuations, noise, fuels, oils, chemicals, dirt and dust.

Education and/or Experience

Must have a minimum of 3 years of experience in IT roles

## Description

* Perform daily, monthly and annual audits of the network
 * Provide technical support for hardware, software, and network issues to end-users
 * Manage and maintain computer systems, including desktops, laptops, and peripherals
 * Assist with inventory control procedures for technology equipment
 * Support the setup and configuration of VPNs, firewalls, and other security measures
 * Maintain and update IT infrastructure components including LANs and network devices
 * Perform regular system updates, backups, and security patches to ensure optimal performance
 * Support help desk operations by resolving user inquiries efficiently with excellent customer service skills
 * Collaborate on projects related to computer hardware upgrades and network improvements
 * Document procedures and maintain accurate records of technical issues and resolutions


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