> Markdown version of [/jobs/ext/2449937-service-architect](https://www.wearedevelopers.com/jobs/ext/2449937-service-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Service Architect - **Company:** CGI Group Inc. - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Software as a Service, Cloud Computing, DevOps, Infrastructure as a Service (IaaS), Platform as a Service (PAAS), Cloud Services, Service Design, Cloud Platform System, Hardware Infrastructure - **Published:** August 27, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=03090ea05a8a51dd ## About the Role You'll bring proven service architecture, design or transition experience within a complex, multi-stakeholder environment. You should combine strong IT service management knowledge with practical cloud migration experience and be comfortable influencing both technical and business audiences. Strong judgement, communication and collaborative working will be essential as you take ownership of service outcomes within a highly governed environment. * Proven experience as a Service Architect, Service Designer or Service Transition Lead within complex environments. * Strong knowledge of service management frameworks such as ITIL 4, ISO/IEC 20000 or equivalent. * Demonstrable experience supporting the migration of applications and data from on-premise to cloud environments, including SaaS, PaaS or IaaS. * Deep understanding of the end-to-end service lifecycle, including design, transition, operation and continual improvement. * Experience defining and managing SLAs, KPIs and service models, ideally within enterprise or government environments. * Proven ability to engage and influence stakeholders while bridging business and technical perspectives. * Experience operating within governed environments and applying enterprise service and architectural standards. * Excellent communication, documentation and presentation skills. * Knowledge of DevOps, automation and monitoring tooling for modern service environments is highly desirable. * Understanding of cloud operations, ITSM tooling and CMDBs would be advantageous. ## Description In this role, you will take ownership of service architecture across multiple streams of work, including a significant migration programme. Working closely with the client, CGI colleagues and Service Design and Transition teams, you'll ensure applications, data and capabilities move from on-premise infrastructure to cloud-based services in a controlled and sustainable way. You'll translate business and technical requirements into effective service designs that support operational stability from transition through to live operation. You'll bring together technical and business stakeholders, challenge assumptions constructively and identify opportunities to improve how services are designed and operated. With the support of a collaborative team, you'll apply service management standards and governance while helping develop innovative approaches that improve resilience, efficiency and long-term service performance. * Design & Deliver - Develop end-to-end service architectures and models aligned with business, operational and technical requirements. * Migrate & Transition - Support the controlled migration of applications, data and capabilities from on-premise infrastructure into cloud environments. * Govern & Assure - Ensure service designs and transitions adhere to agreed governance, architectural standards and service management processes. * Engage & Collaborate - Act as a bridge between business, technical, operational and client stakeholders throughout the service lifecycle. * Define & Measure - Help establish appropriate SLAs, KPIs, service models and operational measures that support effective service delivery. * Manage & Mitigate - Identify service risks, issues and dependencies early and work collaboratively to develop effective mitigations. * Improve & Innovate - Identify opportunities to improve service design, transition and operation through automation, modern tooling and new ways of working. * Assure & Sustain - Ensure transitioned services are operationally ready, supportable and designed for long-term stability and continual improvement. ## Related Videos - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Building Well-Architected applications](https://www.wearedevelopers.com/videos/691-building-well-architected-applications) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Building high performance and scalable architectures for enterprises](https://www.wearedevelopers.com/videos/19-building-high-performance-and-scalable-architectures-for-enterprises) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)