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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal Engineer (Microsoft Dynamics CRM) - **Company:** Seneca Resources - **Location:** Birmingham, AL, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Applications Architecture, Application Lifecycle Management, Cloud Engineering, Customer Data Management, Microsoft Dynamics CRM, Microsoft Dynamics, Oracle (Applications), Scrum Methodology, Release Management, Cloud Services, Salesforce.Com, SAP (Applications), Systems Integration, Management of Software Versions, Deployment Automation, Data Management, Hubspot, Zendesk - **Published:** May 15, 2026 - **Apply:** https://public-rest40.bullhornstaffing.com/rest-services/R0SYP/query/JobBoardPost?where=id=46926&fields=id,title,publishedCategory(id,name),address(city,state),employmentType,dateLastPublished,publicDescription,isOpen,isPublic,isDeleted ## About the Role * Proven experience as a CRM Solution Architect or Senior Principal Engineer. * Deep understanding of core CRM concepts, including customer data models, security/roles, workflows, automation, and reporting. * Experience designing and implementing enterprise CRM solutions on at least one leading CRM platform (e.g., Salesforce, Dynamics 365, SAP, Oracle, HubSpot, Zendesk). * Strong experience with system integrations, APIs, and event?driven or messaging?based architectures. * 5-8+ years of experience in solution architecture, application architecture, or enterprise systems design. * Solid understanding of Agile delivery frameworks (Scrum, SAFe, Kanban). * Excellent communication skills with the ability to translate business strategy into technical architecture. Preferred / Differentiating Experience * Experience designing data and analytics capabilities for CRM, including reporting, customer insights, and KPIs. * Exposure to AI?driven CRM features, such as predictive analytics, recommendations, or conversational interfaces. * Experience working in large, complex, or regulated enterprise environments. * Relevant CRM or cloud architecture certifications. ## Description We are seeking an experienced Principal Engineer (Microsoft Dynamics CRM) to lead the design, implementation, and governance of enterprise?grade Customer Relationship Management (CRM) solutions. In this role, you will partner closely with business and technology leaders to architect secure, scalable, and extensible CRM platforms that improve customer experience, drive operational efficiency, and enable data?driven decision?making., * Design and lead enterprise?scale CRM architectures supporting sales, service, marketing, and customer engagement use cases. * Translate business and customer experience requirements into secure, scalable, and maintainable CRM solution designs. * Define and enforce architecture standards, data models, integration patterns, and security best practices. * Lead solution and design reviews to ensure alignment with enterprise architecture, compliance, and performance requirements. Governance, ALM & Platform Strategy * Establish and evolve Application Lifecycle Management (ALM) practices, including environment strategy, versioning, release management, and deployment automation. * Define governance models that balance platform standardization with product team agility. * Partner with stakeholders to provide guidance on licensing models, capacity planning, and cost optimization. Integration & Intelligent Capabilities * Architect and oversee integrations between the CRM platform and ERP systems, data platforms, cloud services, APIs, and third?party applications. * Design data?driven and AI?enabled CRM capabilities, including customer insights, automation, personalization, and conversational experiences. * Ensure responsible use of AI and data, with appropriate security, privacy, and governance controls. Technical Leadership & Enablement * Act as a technical authority and trusted advisor to CRM developers, administrators, and delivery teams. * Lead architecture workshops, technical design sessions, and cross?team alignment meetings. * Provide mentorship and guidance to elevate CRM engineering and configuration best practices. * Contribute hands?on as needed for complex customizations, integrations, or foundational components. ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Why Your Best Mediors Never Become Seniors (And How to Fix It)](https://www.wearedevelopers.com/videos/2108-why-your-best-mediors-never-become-seniors-and-how-to-fix-it) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)