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# IT Support Technician

- **Company:** Broxden Limited
- **Location:** Perth, UK
- **Experience:** Experienced
- **Salary:** £30,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Network Troubleshooting, Windows Servers, Microsoft SharePoint, Software Engineering, Virtual Local Area Networks, Wi-Fi Technology, Network Routers, Peripherals, Information Technology
- **Published:** August 28, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=0f21b97a98a8ab9f

## About the Role

* Strong knowledge of Windows 11 and Windows Server environments.
 * Experience supporting Microsoft 365, including Exchange Online, SharePoint, OneDrive, Teams and Entra ID.
 * Good understanding of networking, including maintaining routers, switches, WiFi, VLAN's, etc.
 * Ability to diagnose and resolve hardware, software and network issues independently.
 * Excellent customer service and communication skills.
 * Ability to manage multiple tasks and prioritise effectively.
 * Strong documentation and record-keeping skills.
 * Full UK driving licence and access to a reliable vehicle.

Experience

 * Minimum 3-5 years' experience in a similar role, * A-Level or equivalent (preferred), * Technical support: 2 years (required)
 * Customer service: 2 years (required)

Licence/Certification:

 * Driving Licence (required)

## Description

As an IT Support Technician, you will provide essential technical support to our clients, ensuring systems run smoothly and issues are resolved promptly. This role requires a proactive approach, a passion for technology, and the ability to work independently and part of a team while managing multiple tasks., * Diagnose and troubleshoot hardware and software issues for clients - remote and on site

 * Set up, configure, and maintain computer systems, networks, and peripherals.
 * Assist with installations, upgrades for various systems.
 * Provide excellent customer service with the ability to communicate technical information clearly to non-technical users.
 * Document technical issues and solutions in a clear and organized manner.
 * Travel to client sites as needed. (Mileage allowance for travel)