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# Desktop Support Specialist

- **Company:** Manpower
- **Location:** Milwaukee, WI, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Computer Maintenance, Documentation System, Computer Equipment
- **Published:** May 17, 2026
- **Apply:** https://www.juju.com/job/00000000g0dd0m

## About the Role

+ 1-3 years of proven experience in a customer-focused position involving technical knowledge.

 + Extensive experience working with different operating systems including Windows and Mac OS.

 + Ability to prioritize and manage several tasks and projects efficiently.

 + Professional written and interpersonal skills are essential when communicating with customers and clients.

## Description

+ Act as the initial point of contact for computer and system-related concerns from clients or other employees.

 + Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved.

 + Assist management in creating training materials pertaining to computer troubleshooting and usage.

 + Organize and file documentation pertaining to warranties and instructional guides for computer hardware.

 + Troubleshoot and diagnose hardware problems and resolve technical issues related to network interruptions.

What's Needed?


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