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# Senior Operations Executive and Senior IT Manager - Japanese Bilingual

- **Company:** PASONA INC
- **Location:** Carson, CA, United States
- **Experience:** Expert
- **Salary:** $100,000.0 - $125,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Digital Technology, Systems Development Life Cycle, Software Engineering, Systems Integration, Workflow Management Systems, Warehouse Management Systems, Low-code, Data Management
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7301d3ded8bbe7a2

## About the Role

* 10+ years of experience in logistics / 3PL industry
 * Experience in systems design, EDI implementation, or project management
 * Business-level fluency in Japanese and English (spoken and written)
 * Strong understanding of SDLC (Software Development Life Cycle)
 * Experience managing UAT and working with IT vendors
 * Strong communication skills and ability to work cross-functionally

Must-have Skills:

 * Knowledge of WMS (Warehouse Management Systems)
 * Experience with forwarding/logistics systems
 * Strong understanding of EDI standards and integrations
 * Experience with system workflow design and automation, * Experience with RPA tools (e.g., Keyence RK)
 * Experience in Digital Transformation (DX) projects
 * Advanced Microsoft 365 (data management, automation tools)
 * Experience with low-code platforms

You must create an Indeed account before continuing to the company website to apply

## Description

Our client is seeking a bilingual (Japanese-English) Senior Operations Executive & IT Manager to lead digital systems and operational workflows. This role acts as a bridge between business operations and IT, driving system design, automation, and digital transformation initiatives.

The position will oversee system integrations (EDI/API), manage IT vendors, support quality control from a technical perspective, and lead company-wide process improvements through automation and digitization., * Analyze operational issues and translate them into technical requirements for IT vendors

 * Design system workflows and logic for internal applications
 * Manage system development projects, including timeline and User Acceptance Testing (UAT)
 * Lead EDI and API integration projects with client systems (ERP, logistics platforms)
 * Act as the main technical point of contact for client onboarding and system improvements
 * Implement RPA (Robotic Process Automation) to reduce manual work
 * Support Quality Control by identifying system issues and improving data accuracy
 * Drive digital transformation initiatives, including workflow automation and paperless processes
 * Introduce and manage low-code tools to improve internal operations
 * Improve overall efficiency by digitizing manual processes (POs, expenses, internal requests)


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