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# IT Field Service Technician

- **Company:** Orada Technology Solutions
- **Location:** Grand Forks, ND, United States
- **Experience:** Experienced
- **Salary:** $83,200.0 - $93,600.0
- **Contract:** Contract
- **Skills:** Computer Maintenance, Issue Tracking Systems, Software Troubleshooting, Computer Equipment, Information Technology
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=228c1536ed20d8b4

## About the Role

* Associate's degree in Computer Science or 2 years of hands-on experience in computer hardware repair
 * Must carry yourself professionally at all times
 * Must be fluent in English
 * Proficiency in diagnosing and repairing computer hardware components
 * Basic understanding of software troubleshooting
 * Strong problem-solving skills and attention to detail
 * Excellent communication and customer service abilities
 * Must own and maintain personal tools necessary for computer repair tasks
 * Must be comfortable with a background check
 * Reliable transportation is required to travel to client sites within the designated regions

Application Process: Interested candidates should submit their resume, highlighting relevant experience and qualifications. Please include any certifications or specialized training in computer repair.

## Description

* Perform on-site hardware repairs and maintenance for clients across Philadelphia, and nearby neighborhoods within the city and surrounding metro area.
 * Ensure proper installation of replacement parts for hardware issues; address software-related concerns as needed
 * Maintain accurate service records and part usage by properly updating the ticketing system
 * Log into the company's ticketing system to track, update, and close service tickets, ensuring accurate job documentation and invoicing
 * Coordinate with internal support team for guidance and issue resolution rather than directly communicating with end users
 * Manage travel to service locations independently, ensuring timely arrival and adherence to scheduled appointments


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