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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Growth Support Analyst, SBR - **Company:** Ascensus, LLC - **Location:** United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Marketing Information Systems, Salesforce.Com - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4a3f7e898abd5648 ## About the Role * Regular attendance and punctuality * Ability to work autonomously or as part of a team * Ability to work in a fast-paced, change driven environment * Adherence to all company policies and procedures, * High school diploma or equivalent * 2 years of experience working in a customer services admirative or sales role * Experience working with Microsoft Excel, Word and Outlook * Accountable and d etail oriented, with strong analytical, multitasking and mathematical abilities * Strong professional communication technique and etiquette, * Associates Degree in business related field * Bilingual in English and Spanish * Financial Industry experience Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. ## Description Creates a positive customer experience in a cross-functional environment w hile providing task-centric, administrative support to the growth team. Competencies: * Team Success * Customer/Client Focus * Personal Credibility * Applied Learning * Analytical Agility Core Responsibilities: * Responsible for accurate and timely completion of day-to-day tasks associated with 401(k) plan sales, including but not limited to, plan illustrations, proposals, fee comparisons and document change requests * Review s and accurately document s changes direct ed by clients and internal team * Develops and applies continuously growing product and process knowledge to effectively anticipate and meet growth team needs and industry standards * Communicates effectively with partners, clients, external and internal customers to identify and resolve issues including but not limited to training and procedural gaps and assists in resolving with appropriate resource(s) * Prepares outgoing mail and outgoing packages f or Growth team via UPS or FedEx * A pproaches every customer contact either by mail, email, or telephone as a personal opportunity to: 1.) Demonstrate the value PAi brings to the relationship and 2.) Provide professional, personalized service to the customer that exceeds expectations * Maintains extensive working knowledge of sales CRM , regularly generating reports for the Sales team, Marketing, Senior Leadership Team, and other departments as needed * Assists with scheduling, organiz ing , and coordinating complex activities such as team presentations, communications, conferences, video conferences, meetings, webinars, trade shows, department activities , celebrations, and other events * C reates and maintains Sales Team procedures * Manages and maintains CRM alongside the Salesforce Administrator * Manages key sales applications including the configuration, operation, and integration of sales software * Leads marketing data and analytics efforts including management, measurement, and manipulation of data while working closely with the Sales Manager and Marketing Team to drive sales strategy * Provides back-up to the Growth Support Specialist as needed ## Related Videos - [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Swiss Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/323-swiss-business-culture-and-etiquette) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)