> Markdown version of [/jobs/ext/245740-manager-business-systems-analysis-information-technology](https://www.wearedevelopers.com/jobs/ext/245740-manager-business-systems-analysis-information-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Business Systems Analysis - Information Technology - **Company:** University of Akron - **Location:** Akron, OH, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Business Systems, System Configuration, Systems Analysis, Test Scripts, Information Technology, Workday - **Published:** May 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=77b5a19ef02405fa ## About the Role Do you have experience in Team management?, Do you have a Bachelor's degree?, Requires a relevant Bachelor's Degree. Experience: Requires a minimum of 4 years' experience of business or systems analysis and process improvement. Experience in defining and eliciting business requirements and testing (prefer 5 years). Basic knowledge in defining and documenting business processes. An understanding of current general information technology concepts, theories, trends and systems. Requires a minimum of 3 years' supervisory experience preferably with a team of business analysts. Strong written and verbal communication skills and the ability to effectively conduct presentations is required. Strong organizational skills and attention to detail required. Ability to work effectively with all levels of employees. Ability to adapt to and manage multiple initiatives simultaneously as well as shifting priorities, demands and timelines. Experience in process improvement and change management processes. Ability to meet deadlines and work within and across teams. Experience with Workday support and Workday Student modules preferred. Experience with higher education environment preferred. ## Description Serves as primary liaison between the campus community, business units, related third parties and the IT organization in to provide business process solutions to meet departmental and institutional needs. Possess an extensive level of expertise and knowledge of the business unit(s), process improvement and technology solutions promoting process improvement. Analyze business unit operations and functions to identify gaps and deficiencies with unit or institutional processes and evaluate, recommend, implement and support solutions used to automate or improve processes and functions. Supervisory and managerial responsibilities for Business Analysis team., * 30% - 40% Plan and direct efforts in the redesign, analysis, development, implementation and support of business processes and systems for institution's business units. Lead business process re-engineering teams for complex business process redesign. Key liaison between business units and information technology staff for technology solutions and process improvement efforts in support of the business units. Translate high-level business requirements into detailed specifications for technology staff. Provide status updates, reports and presentation to all relevant stakeholders. * 15% - 20% Overall leader for Business Analysis team defining assignments, priorities and managing work efforts of team. Provide goals, mentor, train and measure performance of team. * 15% - 20% Prepare testing plans and design and maintain test scripts for the processes and systems that are supported. Conduct testing in support of upgrades and enhancements applied to supported systems. Maintain system configurations. * 5% - 10% Maintain system configurations for business processes. * 5% - 10% Maintain user and training documentation for supported business processes and systems. Provide training for primary users of systems and processes that are supported., The University of Akron empowers our people to flourish by delivering an applied and community-connected educational experience and cultivating research excellence. Leveraging our passion and expertise, we create innovative academic opportunities, support the well-being of our students and employees, and prioritize community embeddedness and engagement to impact lives through transformative experience. Through this focus, UA aspires to be the leader in community-focused higher education. The University of Akron is a lifelong learning partner, recognizing and valuing diverse learning experiences and combining traditional classroom experiences with innovative and robust approaches. As Zips, we prioritize the well-being of our students and employees, cultivate a culture and community where all can flourish, and act as responsible stewards of our resources and infrastructure by leveraging data to differentiate our processes and systems. We leverage our urban campus as a responsive and reliable partner to identify and meet the needs of the region. We intentionally contribute to economic and workforce development and civic life through research, innovation and engagement to provide community-embedded experiential learning opportunities that will enhance the UA experience for all students. We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders. ## Related Videos - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Are Classical Automation Frameworks Dead? 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