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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Specialist I - Construction Design a Plus - **Company:** Liro Group - **Location:** Albany, NY, United States - **Experience:** Experienced - **Salary:** $60,000.0 - $72,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Business Systems, Systems Analysis, Project Management Software, Microsoft Visio, Requirements Traceability, Service Development Studio, Software Requirements Analysis, Website Wireframe, Information Technology - **Published:** August 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7e7e141767a063d7 ## About the Role * The ideal candidate is organized, takes good notes, and is able to synthesize information quickly., + Minimum of 4 years' experience as a business analyst + An associate's degree can substitute for 1 year of business analysis experience + A bachelor's degree can substitute for 2 years of business analysis experience + Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making + Ability to carry out in-depth analysis ## Description The client for this project is the NYS Office of General Services (OGS) in Albany, NY, This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: * Review and document current "as-is" state of the business process or function including creating flow charts and process models * Validate requirements throughout the business analysis process * Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes * Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents * Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation * Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals * Communicate business process and system requirements to system developers and program staff * Perform system research and facilitate information gathering activities * Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices * Assist with implementation of new processes and roll out training and turnover of the software solution * Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing * Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users * Maintain historical data reports from obsolete Project Management System * Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions ## Related Videos - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Breaking the Hardware Mindset: Overcoming Barriers to System-Level Innovation](https://www.wearedevelopers.com/videos/1635-breaking-the-hardware-mindset-overcoming-barriers-to-system-level-innovation) - [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)