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# Help Desk Technician (Weekend Shift)

- **Company:** Robert Half
- **Location:** Orlando, FL, United States
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Business Software, Issue Tracking Systems, Microsoft Office, Software Troubleshooting, Gsuite
- **Published:** August 6, 2026
- **Apply:** https://dejobs.org/x/x/6B8EABDC69BD40F6A3022876D3B40A1B/job/

## About the Role

* 2-3 years of experience in a Help Desk, Service Desk, or Desktop Support role.
 * Experience supporting business users in an office environment.
 * Working knowledge of Microsoft domain environments, Windows OS, Microsoft Office, Google Workspace, and desktop support concepts.
 * Strong troubleshooting, critical thinking, and problem-solving skills.
 * Excellent verbal and written communication skills.
 * Ability to learn new technologies quickly and adapt to changing priorities.
Technology Doesn't Change the World, People Do.®

## Description

We are seeking a customer-focused Level 1 Help Desk Technician to support business users in a fast-paced environment. This role works a 4-day, 10-hour schedule over the weekend and is ideal for a passionate team player who enjoys solving technical challenges and delivering exceptional customer service., * Provide first-level technical support to end users via phone, email, and ticketing systems.

 * Troubleshoot hardware, software, application, and account access issues.
 * Support Microsoft Windows environments, Microsoft Office, Google Workspace, and business applications.
 * Assist with user account administration, device setup, and general desktop support.
 * Document incidents, resolutions, and escalate issues when necessary.
 * Deliver a positive customer experience while maintaining strong communication with users and team members.


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