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# Network Support Specialist

- **Company:** E-Solutions IT Services Private Limited
- **Location:** San Antonio, TX, United States
- **Salary:** $39,520.0 - $43,680.0
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Batch Processing, Data Centers, File Systems, Information Technology Operations, Job Scheduling, Network Architecture, Network Monitoring, SAP (Applications), Computer Network Operations, Firewalls (Computer Science), Computer Equipment, Information Technology, Network Support
- **Published:** August 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=65089e93956dc67b

## About the Role

* 1+ year of experience in a Network Operations Center (NOC), IT Operations Center, or Enterprise Operations environment
 * Experience monitoring computer hardware, network infrastructure, telecom, and firewalls
 * Hands-on experience with incident management, alert monitoring, ticket creation, and escalation
 * Experience supporting SAP applications (CIS, FIS, HR, WMS, AMI)
 * Experience monitoring batch processing, backups, and production job scheduling, * Do you have 1+ year of experience working in a Network Operations Center (NOC) or IT Operations environment?
 * Do you have hands-on experience with incident management, alert monitoring, and ticket creation?
 * Do you have experience supporting SAP applications and monitoring batch processing?
 * Are you comfortable monitoring network infrastructure, including firewalls and telecom systems?

## Description

We are seeking a Network Support Speciliast to provide monitoring and support for corporate computer systems, network infrastructure, and data centers. Acting as the central hub for incident response, you will ensure business-critical processes remain operational, promptly escalate disruptions, and maintain system stability in a fast-paced IT environment., * System & Network Monitoring: Monitor hardware, software, firewalls, telecom infrastructure, and file systems.

 * Incident Management: Act as the primary point of contact for alerts, create tickets, and rapidly escalate issues to higher-level support teams.
 * SAP & Batch Processing: Monitor daily batch jobs, backups, and various SAP application environments.
 * Data Center Operations: Oversee physical data center environments and coordinate scheduled maintenance or outages.


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