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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Parts Inventory Collaboration (PIC) Support Lead Organization - **Company:** Caterpillar - **Location:** Morton, IL, United States - **Experience:** Expert - **Salary:** $97,530.0 - $146,290.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Databases, Data Synchronization, Inventory Management Software, Power BI, SAS (Software), SQL Databases, PIC Microcontroller, Snowflake, Data Analytics, Tools for Reporting - **Published:** August 1, 2026 - **Apply:** https://www.careerbuilder.com/job-details/parts-inventory-collaboration-pic-support-lead-morton-il--826ed8c2-5b0a-4f6b-8e9c-ea25a28240a5 ## About the Role * Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. * Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. * Inventory Management - MFG: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods. * Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products. * Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. * Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. * Supply Chain Management - MFG: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes. What Will Set You Apart (Top Candidates Will Have): * Experience in inventory management, supply chain, logistics, aftermarket parts, or dealer operations. * Strong analytical, critical thinking, and problem-solving skills with the ability to turn data into actionable recommendations. * Experience with data and reporting tools such as Power BI, Snowflake, SQL, SAS, or similar platforms. * Ability to build trusted relationships and influence customers and stakeholders without direct authority. * Experience supporting dealers or customers through inventory optimization, training, business reviews, or performance improvement initiatives. * Strong communication skills with the ability to explain complex concepts in a clear, customer-focused manner. * Demonstrated initiative, accountability, adaptability, and a continuous learning mindset., Analysis Skills, Best Practices, Business Intelligence, Career Development, Caterpillar Equipment, Communication Skills, Construction, Continuous Improvement, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Analysis, Data Collection, Database Report Tools, Demand Forecasting/Planning, Identify Issues, Inventory Levels, Inventory Management, Inventory Planning, Inventory Turns, Investment Services, Leadership, Logistics, Logistics Management, Logistics Processes, Market Trend Analysis, Mining Equipment and Machinery, Natural Gas, Onboarding, Operations Processes, Order Processing, Parts Sales, People Management, Performance Analysis, Performance Management, Performance Metrics, Power BI, Predictive Modeling, Problem Solving Skills, Process Improvement, Product Support, Profit & Loss Analysis, Reporting Dashboards, SQL (Structured Query Language), Statistical Analysis System (SAS), Strategic Analysis, Strategic Planning, Supply Chain, Supply Chain Management, Team Lead/Manager, Time Management, Willing to Travel ## Description As a Parts Inventory Collaboration (PIC) Support Lead, you will be responsible for partnering with Caterpillar dealers to develop and execute inventory strategies that optimize parts availability, inventory investment, and customer service. You will serve as a trusted advisor, leveraging data analytics, inventory management tools, and industry best practices to forecast demand, improve inventory performance, and drive operational excellence. In this role, you will lead dealer consultations, provide advanced support and training, analyze key performance indicators, resolve complex inventory and system issues, and collaborate with internal and external stakeholders to implement continuous improvement initiatives that enhance dealer performance and customer satisfaction., * This role is 1st shift, Monday - Friday. * This role is 100% on-site with no opportunity for hybrid or remote schedules. * This role requires up to 25% domestic travel. What You Will Do: * Serve as the primary inventory management advisor for assigned dealers, helping optimize parts inventory levels based on historical demand, business trends, and future customer needs. * Partner with dealers to develop inventory stocking strategies that balance customer availability, inventory investment, and operational performance across large-scale inventories. * Lead dealer engagements and provide guidance on inventory management processes, tools, and best practices to improve service levels and business results. * Support dealers with onboarding, training, system access, new store setup, replenishment policies, inventory planning, and sourcing activities. * Analyze inventory performance using key metrics such as Territorial Dealer Availability, On Time in Full performance, backorders, inventory turns, excess inventory, and customer availability, providing recommendations for improvement. * Identify performance gaps and implement inventory optimization initiatives, including Predictive Inventory Control Predictive Modeling, Irregular Demand Prediction, Machine Parts Intelligence, Sales to End Users Growth, Automated Leading Parts Signal programs, and Territorial Dealer Availability loss analysis. * Troubleshoot inventory management system issues, data synchronization concerns, order processing exceptions, and other operational challenges impacting dealer performance. * Communicate inventory strategies, analytical findings, and business recommendations to dealers, leadership, Collaboration Managers, and cross-functional teams. * Translate dealer feedback into improvements for inventory management systems, reporting tools, training materials, work instructions, and dealer-facing processes. * Lead or contribute to strategic projects, process improvements, reporting enhancements, dashboard development, and global inventory management initiatives to drive operational excellence and standardization. * Forecast future parts demand using historical data, market trends, and dealer insights to ensure the right inventory is available at the right time while minimizing excess stock. ## Related Videos - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Empowering Retail Through Applied Machine Learning](https://www.wearedevelopers.com/videos/976-empowering-retail-through-applied-machine-learning) - [Hacking AI at the Edge of the Indian Ocean](https://www.wearedevelopers.com/videos/100177-hacking-ai-at-the-edge-of-the-indian-ocean) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [MLops – Deploying, Maintaining And Evolving Machine Learning Models in Production](https://www.wearedevelopers.com/magazine/115-mlops-deploying-maintaining-and-evolving-machine-learning-models-in-production) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know)