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# Digital Business Analyst

- **Company:** Markel International
- **Location:** Birmingham, UK
- **Contract:** Temporary contract
- **Skills:** Data Analysis, E-Business, Extranet, Test Management
- **Published:** August 4, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=54d94017f550a0f9

## About the Role

* Proven experience as a Business Analyst, preferably in e-commerce and particularly Acturis and Insurer Extranet platforms.
 * Strong understanding of business strategies, excellent analytical skills, and a good knowledge of e-commerce technologies.
 * Proficiency in data analysis and the ability to interpret and use data to drive decision-making.
 * Excellent communication and presentation skills.
 * Ability to work collaboratively with cross-functional teams.
 * Detail-oriented and highly organized
 * Knowledge of customer behaviour and market trends.
 * Ability to perform competitive analysis and identify market trends.
 * Strong problem-solving skills and the ability to think critically.

## Description

At Markel, we don't just provide insurance, we empower people and businesses to move forward with confidence. Now, we're looking for a commercially driven Business Development Manager to help us grow our Network partnerships and bring our specialist solutions to life across the UK., We are seeking a skilled, experienced E Trade Business Analyst to join our team. The E Trade Business Analyst will be responsible for the design, development and embedding the generic elements of our functionality, test management and continuously improving our e-commerce routes to market. The ideal candidate is detail-oriented, analytical, and has a deep understanding of customer behaviour. The goal is to improve the online quote, bind, amend and renewal experience of our customers and boost sales performance.

What You'll Be Doing:

 * Analyse and understand the business's needs and goals in relation to our online presence and functionality.
 * Develop and implement strategies to improve the performance of e-commerce platforms.
 * Work with cross-functional teams to ensure e-commerce strategies align with overall business objectives.
 * Conduct research on customer behaviour and market trends to inform e-commerce strategies.
 * Recommend technology solutions to improve online customer experiences and business operations.
 * Perform regular testing and analysis of the e-commerce capabilities to identify areas for improvement.
 * Create detailed reports and presentations on e-commerce performance for business stakeholders.
 * Work closely with IT and marketing teams to ensure seamless integration of e-commerce platforms and strategies.
 * Ensure compliance with laws and regulations pertaining to e-commerce operations.


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