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# IT & Business Systems Administrator

- **Company:** UNEEK CLOTHING Company Ltd
- **Location:** London, UK
- **Experience:** Experienced
- **Salary:** £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Asana, Microsoft Azure, Business Systems, CompTIA Security+, Software Debugging, Microsoft SharePoint, Data Logging, Microsoft Power Automate, Microsoft InTune, Information Technology
- **Published:** August 7, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=0727a1a425f7bc03

## About the Role

* Education: BSc or equivalent degree/diploma in Information Technology, Computer Science, or a related discipline.
 * Experience: Minimum of 3 years' hands-on experience in an IT support & business systems administration role.
 * Microsoft 365 Certified: Fundamentals (MS-900) is required, or must be completed within your probation period.
 * Microsoft Certified: Azure Fundamentals (AZ-900) is required to ensure you can critically read vendor reports and understand the environment.

Essential (The Daily Drivers)

 * Experience administering Microsoft 365 (mailboxes, licensing, groups) in a business environment.
 * Experience with helpdesk ticketing systems and delivering first-line IT support.
 * Experience with endpoint management and security tools (e.g., Intune, ESET, Action1).
 * Familiarity with SharePoint administration.
 * Clear, methodical written communication skills for vendor liaison and incident logging.
 * Comfortable owning a problem end-to-end and coordinating third parties rather than executing all technical work personally.

Desirable (The "Uneek" Edge)

 * Prior experience managing or liaising with an outsourced IT/MSP provider.
 * Experience with ClickUp administration.
 * Experience building or maintaining Power Automate workflows.
 * Experience working within a B2B, distribution, or manufacturing environment.
 * CompTIA Security+ or ITIL 4 Foundation certifications., * IT support: 3 years (required)
 * System administration: 3 years (required)

## Description

Are you an IT professional who excels at systems administration, user support, and coordinating with third-party vendors? At Uneek Clothing Ltd, we are introducing a new hybrid IT model. We have partnered with an outsourced managed service provider (MSP) who handles our heavy infrastructure-specifically Azure, networks, and firewalls., We are looking for an internal IT & Business Systems Administrator to act as their counterpart, reporting directly to the IT Director. In this role, you will own day-to-day user support, business systems administration, endpoint security, and vendor governance. This is an opportunity to own problems end-to-end and manage relationships, rather than having to execute all the heavy technical infrastructure work personally., This role requires a methodical professional to oversee internal systems and act as the bridge between our business and our MSP.

 * First-Line Support: Triage and resolve helpdesk tickets via Desk365, manage onboarding/offboarding, and serve as the on-site point of contact for hardware and connectivity issues.
 * Systems Administration: Administer Microsoft 365 (users, mailboxes, licensing), SharePoint, ClickUp, and maintain email signatures via CodeTwo.
 * Endpoint Security & Management: Administer and manage endpoint security and device patching utilizing Microsoft Intune, ESET, Action1, and M365.
 * Automation: Build, maintain, and debug Power Automate workflows for ticketing, approvals, and notifications.
 * Vendor Governance: Act as the named internal contact for our MSP, review their monthly service reports, track change requests, approve out-of-scope charges, and flag scope creep.
 * Incident Ownership: Serve as the named incident owner during IT or security incidents, coordinate internal communications, maintain the incident response runbook, and coordinate backup restoration testing.