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# Systems Support Analyst (G7) (Information Technology)

- **Company:** Triumph Consultants Limited
- **Location:** Chichester, UK
- **Salary:** £31,845.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Information Technology Operations, Information Technology
- **Published:** August 7, 2026
- **Apply:** https://www.careerboard.com/pt/en/find-jobs-in-United-Kingdom/-E26D1332126D98471B/

## About the Role

* Experience working within IT Service Desk, Technical Support or IT Operations environments.
 * Strong troubleshooting skills across Microsoft 365, Windows and Active Directory technologies.
 * Experience investigating and resolving technical incidents, managing service requests and using ITSM platforms.
 * Excellent communication, customer service and problem-solving skills.

## Description

Triumph Consultants are looking for a Systems Support Analyst to provide second-line support for incidents, service requests and technical issues escalated from first-line support teams. Contract is for 7 months in Chichester., * Provide second-line support for incidents, service requests and technical issues escalated from first-line support teams.

 * Diagnose and resolve issues relating to Microsoft 365, Active Directory, endpoint technologies, identity services and business applications.
 * Work closely with resolver groups, technical specialists and suppliers to restore services, maintain customer satisfaction and support continual service improvement.
 * Provide technical guidance and support to L1 colleagues as required.


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