> Markdown version of [/jobs/ext/2466383-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/2466383-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** CLdN Ports
- **Location:** Warrenpoint, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** IT Management, Network Architecture, Enterprise Software Applications, Information Technology
- **Published:** August 10, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=1764bc6e9ef8840f

## About the Role

CLdN RoRo Ireland Ltd. wish to recruit an IT Support Engineer to work at our busy and expanding Ro-Ro Terminal. The ideal candidate will have experience in a similar role and have a flexible, professional and pro-active approach to work., * Ideally you will be qualified to minimum CompTIA A+

 * Ideally you will hold an IPAF 3a/3b accreditation
 * It is important that you have a good work ethic (i.e. conscientious and reliable)
 * Experience of working in a similar role for a minimum of 2 years
 * You will have a high level of professionalism with the ability to prioritise workload whilst working to tight timescales in accordance with company policies
 * Good communication skills are essential
 * High attention to detail with accuracy and the ability to work under pressure to tight deadlines is crucial for this role
 * Ability to work as part of a team or work alone as required with a flexible approach to work as you will be expected to cover when required
 * You must be willing to work to a flexible timetable to meet the changing patterns of work and could also include working at other CLdN Ports across the UK and Europe
 * Must hold a valid driving licence

## Description

To provide local and remote IT support for all Irish and UK sites:

 * Maintenance and installation on the wireless & network infrastructure
 * PC's and associated IT equipment
 * All software packages used on company systems
 * CCTV and Access Control Systems

To provide IT support to vessels operated by the company:

 * Maintenance and installation on the wireless & network infrastructure
 * PC's and associated IT equipment
 * All software packages used on company systems

Other duties and responsibilities:

 * Proactively monitor and respond to incoming requests/issues on the Helpdesk platform, Support email boxes or Helpdesk call queue.
 * Administration of bespoke IT systems.
 * Following procurement process for IT business needs.
 * Dealing with stock management & maintaining stock at risk awareness.
 * Dealing with suppliers and contractors.
 * Participating in departmental / role related meetings, for team building, brainstorming & development.
 * Installation and configuration of CCTV equipment.
 * Provide on call out of hours support where required by the call out rota.
 * To work closely with IT Management to ensure the successful completion of tasks & projects.
 * Provide advice & assistance to other members of the IT Team
 * Working at height when required.
 * Completion & implementation of assigned work within time constraints.
 * Follow and maintain best practices and adhering to health and safety policies.
 * To be proactive towards problem solving, workload and time management.
 * To attend relevant training courses, to aid in the development of the IT Support Engineer role.
 * To carry out any other duties as and when required.