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# Senior Network Tooling Engineer

- **Company:** BT Group
- **Location:** Birmingham, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Wireless LAN, Active Directory, Databases, System Configuration, Continuous Integration, Hyper-V, Python (Programming Language), Network Troubleshooting, Network Monitoring, Network Service, Packet Analyzer, Oracle (Applications), Windows PowerShell, Ansible, SQL Databases, Virtual Local Area Networks, Wide Area Networks, Gitlab, NetScout, Vmware
- **Published:** August 13, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=e68d17b51cd3fa3b

## About the Role

* Experience supporting and configuring network monitoring and automation tooling, with an understanding of platforms such as Netscout, Riverbed, or similar
 * Confidence in network troubleshooting and packet analysis across enterprise environments (LAN, WAN, VLAN, WLAN)
 * Familiarity with scripting and automation using technologies such as Python, PowerShell, or similar, alongside exposure to CI/CD and tools like Ansible or GitLab
 * Knowledge of virtualised environments and infrastructure, including administration and support of platforms such as VMware, Hyper-V, Active Directory, or databases (SQL/Oracle)
 * Ability to investigate, diagnose, and resolve complex issues using structured troubleshooting and root cause analysis approaches

Desirable Skills / Experience

 * Effective communication and collaboration skills, with the ability to build relationships, work across teams, and contribute to technical leadership and service improvement initiatives

## Description

As a Senior Network Tooling Engineer, you'll shape and enhance the monitoring, alerting, and automation capabilities that underpin critical HMRC network services. You'll play a key role in evolving tooling and lab environments - driving efficiency, resolving complex incidents, and collaborating with a wide range of technical stakeholders to deliver continuous improvements. This is a great opportunity for a proactive engineer who enjoys innovation, solving complex challenges, and making a meaningful impact across a large-scale, high-profile network estate.

The successful candidate must be eligible for, and able to obtain and maintain, SC UK Government Security Clearance.

What you'll be doing

 * Act as a key player in supporting and enhancing tooling, networks, and lab environments across the HMRC estate, ensuring seamless monitoring and automation performance.
 * Configure, deploy, and manage virtualised environments (including VMware vCenter), driving stability, scalability, and effective troubleshooting across complex systems.
 * Bring network simulations to life using virtualisation tools such as EVE-NG or CML to support testing, innovation, and continuous improvement.
 * Lead technical investigations and provide expert oversight on changes, ensuring quality, minimising risk, and enabling smooth transition of new services into live support.
 * Collaborate closely with HMRC and supplier teams to drive continual service improvement while ensuring alignment with BT and HMRC standards, policies, and best practice.


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