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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Solutions Administrator (IT System Admin - Senior/Specialist) - **Company:** State of Washington - **Location:** Tumwater, WA, United States (Remote available) - **Experience:** Expert - **Salary:** $92,760.0 - $124,752.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Software as a Service, Cloud Computing, Collaborative Software, Cyber Security, HP Thin Clients, Identity and Access Management, Windows PowerShell, Azure Active Directory, Cloud Services, Microsoft SharePoint, Software Deployment, Systems Integration, User Environment Management, Enterprise Software Applications, Cloud Platform System, Bluebeam, Microsoft Power Automate, Adobe, Information Technology, Powerapps - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5ff3b0cf2678b97d ## About the Role Do you have experience in Zoom?, To be considered for this opportunity, the following competencies are required: * Advanced Cloud Administration: Demonstrated ability to design, implement, and optimize Microsoft 365 enterprise environments (SharePoint Online, Teams, OneDrive, Purview, Copilot). * Identity and Access Management: Expertise in administering Microsoft Entra ID (Azure Active Directory) and integrating SaaS platforms securely. * Automation and Scripting: Proficiency in PowerShell scripting for automation and troubleshooting in M365 and Entra ID environments. * Problem Solving and Analytical Thinking: Ability to diagnose complex technical issues, perform root cause analysis, and implement sustainable solutions. * Leadership and Mentorship: Skills to provide technical guidance and coaching to peers and junior staff. * Collaboration and Communication: Skills and ability to effectively consult with diverse stakeholders and vendors to align technology solutions with organizational goals. * Growth Mindset: Actively demonstrates a commitment to learning and growth. * Service-Oriented: Takes action to meet the needs of others. It is preferred that qualified candidates also demonstrate: * Microsoft Power Platform Experience: Familiarity with Power Automate and Power Apps. * SharePoint Online and Teams Administration: Experience supporting collaboration platforms. * SaaS Governance and Integration: Knowledge of managing Adobe, Zoom, and other SaaS applications. * Project Management Skills: Experience in managing IT projects, including planning, execution, and monitoring. * Cybersecurity Knowledge: Advanced understanding of cybersecurity principles and practices, particularly in the context of cloud environments. * Change Management: Proficiency in Change Management principles. * Customer Relationship Management: Experience with systems for ticketing and license management. * Vendor Management: Skills in managing relationships with external vendors. ## Description WSDOT Technology Services Division is seeking a skilled Microsoft 365 specialist to provide advanced technical support, administration, and troubleshooting for cloud applications and enterprise end-user services. Serving as the Cloud Services Administrator, this position will provide Tier 3 support for Microsoft 365 Products, enterprise SaaS applications, and thin client solutions, and act as the primary intake point for incident response within Enterprise Field Services. This role will involve managing and resolving incidents for tools including SharePoint Online, Teams, OneDrive, Copilot, Purview, Adobe, Zoom, and Bluebeam, and performing M365 administration tasks such as role management, compliance, billing, licensing, and end-user configuration. Our top candidate will demonstrate strong problem-solving skills, the ability to independently resolve complex technical issues, experience supporting enterprise applications and collaboration tools, and a commitment to ensuring reliable, high-performance technology services for WSDOT employees. What to Expect The Enterprise Field Services team serves as the agency-wide administration organization for end-user technologies and core IT services used by 9,000 employees, including partner agencies such as the State Transportation Commission and the Office of Minority and Women's Business Enterprises. Systems supported include Microsoft 365, Entra ID, Active Directory, SaaS applications, and software deployment tools. This position reports to the Enterprise Field Services Supervisor and contributes to a collaborative, innovative environment focused on enabling seamless technology experiences for agency staff. Among the varied range of responsibilities held within this role, the Cloud Solutions Administrator will: * Provide advanced technical knowledge of the Microsoft 365 environment and applications and other related services. * Troubleshoot and resolve complex technical issues related to M365 applications and services. * Provide technical support for SaaS applications, including Adobe, Microsoft, and many other supported cloud services. * Evaluate, plan, and collaborate with internal stakeholders and external vendors to maximize new features and capabilities of SaaS applications used at WSDOT. * Help define strategic directions, communication plans, awareness campaigns, and training. * Identify and notify internal stakeholders of events that have or will affect cloud services. * Use of the Microsoft 365 Admin console to manage user access to Microsoft 365 and other cloud services. * Identify, diagnose, and resolve SaaS licensing issues using Microsoft's Entra ID and Azure Active Directory. * Administer on-prem Active Directory to provide access to SaaS titles such as M365, Adobe, Zoom, and many other cloud services. ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) - [Seriously gaming your cloud expertise: from cloud tourist to cloud native](https://www.wearedevelopers.com/videos/373-seriously-gaming-your-cloud-expertise-from-cloud-tourist-to-cloud-native) - [Lost and Wasted Time: Searching for the Cozy Web](https://www.wearedevelopers.com/videos/2107-lost-and-wasted-time-searching-for-the-cozy-web) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)