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# JDE Finance Functional Support Engineer 6434771

- **Company:** Logic, Inc.
- **Location:** Irving, TX, United States
- **Experience:** Expert
- **Salary:** $106,600.0 - $127,400.0
- **Contract:** Permanent contract
- **Skills:** Software Bug Management, Financial Software, JD Edwards EnterpriseOne, Servicenow
- **Published:** August 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0be589c4488c1fc7

## About the Role

* 5+ years of hands-on functional experience with JD Edwards Finance modules (General Ledger, AP, AR, Fixed Assets, or related).
 * Solid understanding of core accounting principles and their application within JDE configurations.
 * Experience working in a production support or application maintenance environment.
 * Hands-on experience managing incidents and service requests through ITSM tool such as ServiceNow
 * Ability to independently troubleshoot functional issues and drive resolution with minimal supervision.
 * Strong communication skills to effectively liaise with finance business users and technical teams

Preferred Qualifications:

 * Understanding of integration between JDE Finance and Supply Chain modules.
 * ITIL Foundation certification or working knowledge of ITIL service management practices.
 * Prior experience supporting finance operations in a global, multi-currency, or multi-site environment

## Description

We are seeking an experienced JDE Finance Functional Support Engineer with following key responsibilities:

 * Provide functional support for JD Edwards (JDE) Finance modules in a production environment, ensuring timely resolution of incidents and service requests within defined SLAs.
 * Analyze, troubleshoot, and resolve functional issues across core finance processes including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management.
 * Work closely with business users to understand financial process pain points and translate them into effective JDE solutions.
 * Support period-end and year-end close activities, ensuring system readiness and minimal disruption to financial operations.
 * Collaborate with technical teams for bug fixes, patches, and minor enhancements, participating in testing and validation.
 * Document issue resolutions, workarounds, and configuration changes in the knowledge base for future reference.
 * Participate in root cause analysis for recurring finance issues and recommend preventive measures.
 * Support user acceptance testing (UAT) for change requests and enhancements related to finance modules
 * Work with offshore, nearshore, client and other vendors to make sure that JDE system is up & running


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