> Markdown version of [/jobs/ext/2471675-business-change-manager](https://www.wearedevelopers.com/jobs/ext/2471675-business-change-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Change Manager - **Company:** Norfolk County Council - **Location:** Norwich, UK (Remote available) - **Salary:** £50,166.0 - £54,277.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Artificial Intelligence, Productivity Software, Microsoft Power Automate - **Published:** August 6, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=b412bd39789131ae ## About the Role * Has experience of delivering or supporting business change, transformation, organisational development or continuous improvement initiatives. * Is an excellent communicator with strong stakeholder engagement and facilitation skills. * Can build relationships quickly and influence people at all levels of the organisation. * Enjoys solving problems and finding practical solutions to complex challenges. * Is confident working independently while also contributing to a collaborative team environment. * Has strong analytical and organisational skills.Is enthusiastic about innovation, digital transformation and emerging technology. Desirable Experience * Experience of working within local government, the public sector or a similarly complex organisation. * Experience supporting digital transformation programmes. * Familiarity with change management methodologies and approaches. * Knowledge of Microsoft 365, Copilot, AI-enabled productivity tools or wider digital innovation activities.Experience of benefits identification, tracking and realisation. Why Join Us? This role offers a unique opportunity to influence how services evolve and improve across Norfolk County Council. You'll join a supportive and ambitious team that is helping shape the future of public services through innovation, technology and people-centred change. You'll have the opportunity to work on high-profile programmes, develop new skills and make a meaningful impact on the organisation and the communities we serve. If you are passionate about change, innovation and helping people embrace new ways of working, we'd love to hear from you. ## Description We are looking for a highly motivated Business Change Manager who is passionate about improving services, supporting innovation and helping colleagues successfully navigate change. This role will play a key part in delivering transformation programmes across the Council, helping teams adopt new ways of working and realise tangible benefits from digital and organisational change. Initially, a key focus of the role will be supporting the continued adoption of Microsoft Copilot and other emerging technologies across the organisation. You will work with services to identify opportunities, develop use cases, support change activities and help ensure that technology delivers meaningful outcomes for staff and residents. This is a fantastic opportunity for someone who enjoys working with people, facilitating change and turning innovative ideas into practical improvements. What You'll Be Doing * Leading and supporting business change activities across a range of transformation programmes and projects. * Working with services to identify opportunities for improvement, innovation and service redesign. * Supporting the adoption of Microsoft Copilot and other emerging technologies, helping teams maximise productivity and realise benefits. * Facilitating workshops, discovery sessions and stakeholder engagement activities. * Developing and delivering change management plans, communications and engagement approaches. * Identifying impacts, risks and dependencies associated with organisational change. * Supporting benefits realisation activities and helping measure the value delivered through change initiatives. * Building strong relationships with leaders, managers and frontline colleagues across the Council.Acting as a trusted advisor to services embarking on change and transformation. ## Related Videos - [How Visionary Leaders Drive Transformation](https://www.wearedevelopers.com/videos/1701-how-visionary-leaders-drive-transformation) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Coffee with Developers - Adam Wiggins](https://www.wearedevelopers.com/videos/919-coffee-with-developers-adam-wiggins) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Building Organizations That Can Actually Adapt](https://www.wearedevelopers.com/videos/100316-building-organizations-that-can-actually-adapt) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)