> Markdown version of [/jobs/ext/247186-it-technician-level-1](https://www.wearedevelopers.com/jobs/ext/247186-it-technician-level-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - Level 1 - **Company:** Schneider Llp - **Location:** Marne, MI, United States - **Salary:** $56,160.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Information Technology Operations, Networking Hardware, Microsoft Servers, Windows Servers, Network Architecture, Networking Basics, TCP/IP, Wireless Access Point, Connectivity Problems, Software Troubleshooting, Peripherals, Laptops, Gsuite, User Accounts - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6d9a2aa6432c751a ## About the Role Do you have a valid Driver's License license?, Do you have experience in Mobile devices?, * Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS) and basic connectivity troubleshooting. * Working knowledge of Windows operating systems and basic Active Directory concepts. * Familiarity with Google Workspace (Gmail, Drive, user accounts, and basic permissions). * Exposure to Microsoft Windows Server environments and network infrastructure, including switches, wireless access points, patch panels, and cabling. * Strong troubleshooting and problem-solving skills across hardware, software, printer, and peripheral issues. * Excellent communication and customer service skills with the ability to explain technical concepts to non-technical users. * Ability to manage multiple tasks, prioritize effectively, and work both independently and as part of a team. * Willingness to learn new technologies and adapt in a fast-paced, changing environment. * High level of professionalism, integrity, and sound judgment. * Valid driver's license required with willingness to travel as needed., * IT support: 2 years (Preferred) ## Description We are looking to add a Level 1 IT Technician to join our growing team. This role is ideal for someone early in their IT career who is eager to grow their technical skills while providing first-line support to employees and assisting with day-to-day IT operations., * Provide first-line technical support to end users in person, by phone, and remotely. * Troubleshoot and resolve basic hardware, software, printer, mobile device, and network connectivity issues. * Assist employees with basic technical guidance and training on company systems and tools. * Perform routine user account tasks, including password resets, account updates, and access requests. * Support Google Workspace (Gmail, Drive, user accounts, and permissions). * Assist with Windows systems, Active Directory tasks, and basic Microsoft Server support. * Support deployment and basic troubleshooting of network equipment, including access points, switches, and related infrastructure. * Set up and deploy workstations, laptops, and related hardware, software, and peripherals for new and existing employees. * Perform routine system updates, patches, monitoring, and basic maintenance tasks. * Document support requests, troubleshooting steps, resolutions, and IT procedures in the ticketing system and knowledge base. * Escalate complex technical issues to senior IT staff or external vendors as needed. * Travel to other company locations as required to provide onsite support and installations. * Maintain a clean, organized, and safe work environment. * Perform other related duties and special projects as assigned. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)