> Markdown version of [/jobs/ext/2472688-line-it-support](https://www.wearedevelopers.com/jobs/ext/2472688-line-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Line IT Support - **Company:** Hunter Selection - **Location:** Hemel Hempstead, UK - **Salary:** £26,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, VoIP, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Computer Network Technologies, Microsoft InTune, Information Technology - **Published:** August 15, 2026 - **Apply:** https://hunterselection.co.uk/jobs/1st-line-it-support-36236/?job_id=113214_1786726804 ## About the Role * Familiar with Windows operating systems, Microsoft 365 and end-user computing * Experience supporting workplace technologies including desktop devices, laptops and printing solutions * Knowledge of Active Directory administration and user lifecycle management * Understanding of networking technologies such as DNS, DHCP, VPNs and IP connectivity * Strong communication skills with a user-first approach to support * Proven ability to investigate, diagnose and resolve technical incidents * Able to manage priorities effectively within a fast-paced support environment * Experience with Entra ID, Intune and VoiP would be desirable * Full driving licence ## Description * Act as the first point of contact for IT support requests across the business * Troubleshoot hardware, software and Microsoft 365 issues * Configure and deploy laptops, desktops, mobile devices and other IT equipment * Support user account administration and onboarding processes * Assist with IT projects, technology upgrades and office rollouts * Gain hands-on exposure to technologies including Azure, Active Directory, Microsoft 365 and network infrastructure * Deliver excellent customer service while maintaining accurate IT documentation ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [WeAreDevelopers LIVE - Playing in Production](https://www.wearedevelopers.com/videos/100363-wearedevelopers-live-playing-in-production) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)