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# 2nd Line IT Support

- **Company:** Hunter Selection
- **Location:** Hatfield, UK
- **Salary:** £32,000.0
- **Contract:** Permanent contract
- **Skills:** Hyper-V, Software Deployment, Software Troubleshooting, Microsoft InTune, Information Technology, Vmware
- **Published:** August 17, 2026
- **Apply:** https://hunterselection.co.uk/jobs/2nd-line-it-support-36239/?job_id=113214_1786953612

## About the Role

* Strong knowledge of Windows 10/11 and Microsoft 365
 * Experience with Active Directory, Entra ID and Exchange Online
 * Good understanding of TCP/IP, DNS and VPNs
 * Experience supporting end-user devices
 * Strong troubleshooting and problem-solving skills
 * Experience with Intune, Hyper-V/VMware and Backup and Disaster Recovery Technologies would be desirable.
 * Full UK driving licence

## Description

* Provide 2nd line support for hardware, software and Microsoft 365 issues
 * Troubleshoot desktop, networking, printer and remote access problems
 * Support Active Directory, Entra ID, Exchange Online and Teams
 * Assist with server, cloud and network administration
 * Support software deployments, upgrades and IT projects
 * Apply security updates and assist with cyber security initiatives
 * Maintain accurate documentation and deliver excellent customer service


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