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# NYES Digital IT Officer

- **Company:** North Yorkshire Council
- **Location:** Northallerton, UK
- **Salary:** £27,254.0 - £34,434.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Network Virtualization, Gsuite
- **Published:** August 4, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=6e1028fb8c9aa13e

## About the Role

To be considered for the role you will need to be able to deliver high-level fault diagnosis and resolve issues on all aspects of ICT, including physical and virtual network servers, general IT hardware including printers, AVA, software and operating systems and LAN and WAN infrastructure. You will also need to be proficient in Microsoft 365 and/or Google Workspace environments. Fault call diagnosis will take place primarily via telephone and remotely but may occasionally include visits to customer sites.
The successful candidate will also require an elevated level of customer service, and the ability to communicate technical issues and instructions to customers at all levels. This role is ideal for those already experienced in an IT support environment.
You will be offered higher level training as part of this career scheme to enhance your already existing knowledge of Microsoft, Google and other products.



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