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# Desktop support

- **Company:** Goldenpick Technologies
- **Location:** Needham, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Microsoft SharePoint, Microsoft InTune, Deployment Automation, Casper Suite
- **Published:** August 20, 2026
- **Apply:** https://www.dice.com/job-detail/1d066ca4-5ab8-457d-ae70-841f2f455012

## About the Role

* 5 years of IT helpdesk or desktop support experience
 * Experience working in a Microsoft-heavy environment: Windows OS, Microsoft 365 (Outlook, Teams, SharePoint), Entra ID, and Intune
 * Familiarity with Microsoft Intune, Windows Autopilot, and Jamf
 * Working knowledge of Active Directory, Entra ID, and Microsoft 365 Admin Center
 * Experience with Jira Service Management or equivalent ITSM platform
 * Strong communication skills and a customer-first approach
 * Must be eligible to work in the United States without sponsorship



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