> Markdown version of [/jobs/ext/248125-remote-desktop-support-specialist](https://www.wearedevelopers.com/jobs/ext/248125-remote-desktop-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Remote Desktop Support Specialist

- **Company:** TEKSYSTEMS INC.
- **Location:** Bloomington, MN, United States (Remote available)
- **Experience:** Starter
- **Salary:** $37,440.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Desktop Computing, Issue Tracking Systems, Office Suite, Remote Desktop Services, Enterprise Software Applications, Computer Equipment, Servicenow
- **Published:** May 22, 2026
- **Apply:** https://www.juju.com/job/00000000g1i9fj

## About the Role

Customer Service, servicenow, ticketing system, help desk, help desk support, windows, troubleshooting, service desk, call center, * Minimum of 2-3 years of experience in desktop support or related field.

 * Excellent presentation skills with the ability to communicate technical concepts to non-technical end-users.

 * Knowledge of ServiceNow or similar IT service management tools.

 * Strong problem-solving skills and the ability to work independently or in a team environment.

 * Experience with Microsoft Windows and Office applications.

 * Excellent interpersonal and communication skills.

## Description

Desktop Support Specialist will provide excellent end-user experience, which includes resolving potential or actual technical issues. The specialist is responsible for providing a variety of configuring, installing, and supporting end-user computing solutions (i.e. hardware, software, printers, computer carts, and phones.), * Provide assistance to internal computer users

 * Answer questions and resolve computer problems in person, via the telephone, or by email

 * Image workstations and deliver and provide set up for users

 * Install, upgrade and troubleshoot servers, PC's and software

 * Provide excellent end user experience

 * Resolve potential or actual technical issues

 * Troubleshoot different software packages, hardware devices, and other peripherals

 * Manage active directory

 * Review, analyze and recommend new technologies, upgrades to existing technology and enhancements to service on an ongoing basis

 * Assist in maintaining an inventory of hardware and software

 * Provide expert and creative solutions to user problems on laptops and desktop systems, to ensure user satisfaction and productivity

 * Diagnose and repair hardware problems. Adjust, repair, and replace malfunctioning equipment as directed, including cloning and rebuilding pc's


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)