> Markdown version of [/jobs/ext/2481434-software-engineer-servicenow-employee-experience-platform](https://www.wearedevelopers.com/jobs/ext/2481434-software-engineer-servicenow-employee-experience-platform). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer (ServiceNow Employee Experience Platform) - **Company:** U.S. Bank - **Location:** Englewood, CO, United States - **Experience:** Expert - **Salary:** $120,000.0 - $141,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, User Authentication, DevOps, Middleware, Knowledge Management, Performance Tuning, Release Management, ServiceNow Application Engine, Web Services, Enterprise Software Applications, Client Side Scripting, SOAPAPI, Integration Frameworks, Restful APIs, Servicenow - **Published:** August 29, 2026 - **Apply:** https://usbank.wd1.myworkdayjobs.com/US_Bank_Careers/job/Hopkins-MN/Senior-Software-Engineer--ServiceNow-Employee-Experience-Platform-_2026-0026741-1 ## About the Role * Bachelor's degree, or equivalent work experience * 5+ years of relevant experience Preferred Skills/Experience: * Adept with agile software development lifecycle and DevOps principles * Certified ServiceNow System Administrator (CSA) certification. * Certified ServiceNow Application Developer (CAD) certification. * Strong experience developing and supporting Employee Experience products, including Employee Center, Service Catalog, Portal, Mobile, Knowledge Management, and Workplace Service Delivery (WSD). * Proficiency with JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Actions, UI Policies, and Service Portal development. * Experience building and managing Flow Designer, Integration Hub, workflows, automation solutions, and custom ServiceNow applications. * Knowledge of ServiceNow platform architecture, data model design, security controls, ACLs, update sets, and scoped applications. * Experience integrating ServiceNow with enterprise systems using REST APIs, web services, authentication frameworks, and middleware technologies. * Strong analytical, problem-solving, communication, and stakeholder management skills with experience delivering solutions in an Agile environment. ## Description The Senior ServiceNow Software Engineer will be responsible for the analysis, design, testing, development and maintenance of best-in-class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles. Essential Responsibilities: * Design, develop, configure, and maintain ServiceNow Employee Experience solutions, including Employee Center, Service Catalog, Portal, Mobile, and Workplace Service Delivery applications. * Build and enhance catalog items, record producers, workflows, Flow Designer automations, and approval processes to streamline employee support experiences. * Develop scalable and reusable applications using ServiceNow App Engine, Studio, Script Includes, Business Rules, Client Scripts, UI Policies, and APIs. * Partner with Product Owners, HR, Technology, and business stakeholders to gather requirements and translate them into technical solutions. * Support and optimize employee self-service experiences, ensuring seamless navigation, accessibility, and user adoption across channels. * Integrate ServiceNow with enterprise platforms using REST/SOAP APIs, Integration Hub, web services, and third-party integrations. * Troubleshoot and resolve platform issues, perform root cause analysis, and implement sustainable solutions for production environments. * Follow Agile delivery practices while contributing to platform governance, security, performance optimization, release management, and continuous improvement initiatives. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Enterprise-Cloud-Native - Fast-Paced Development & Deployment in a Highly Secure Banking Environment](https://www.wearedevelopers.com/videos/671-enterprise-cloud-native-fast-paced-development-deployment-in-a-highly-secure-banking-environment) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)