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# Desktop Support

- **Company:** General Dynamics View all jobs
- **Location:** Virginia Beach, VA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $64,230.0 - $86,250.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Software Applications, Backup Devices, Configuration Management, Cyber Security, Desktop Computing, System Center Configuration Manager, Networking Basics, Public Key Infrastructure, Laptops
- **Published:** August 29, 2026
- **Apply:** https://www.careerjet.com/job/usb6fc05ac9fa859dae1ce4ccd9a6244d7/eaa

## About the Role

Skills: Computer Backups, Hardware, IT Hardware, Systems Management
Certifications: None
Experience: 3 + years of related experience, High School Diploma/GED with 3 years of related experience, or
Associate degree with 4 years of experience, or
Bachelor's degree with 2 years of experience.
Basic Skills/Experience:
2+ years in at least three of the following areas: VDI, Active Directory, SCCM, Exchange, Information Security, Desktop applications.
2+ years configuration, troubleshooting, and maintaining Windows 11 Desktops.
Ability to support a 24x7x365 work schedule, shift work, and travel as required in support of customer initiatives when required
Knowledge of Networking fundamentals.
Exposure to DoW Configuration Management, Information Assurance, and Systems Lifecycle Management processes.
Creating and updating lifecycle documentation as required.
Clearance Level:
TS/SCI required
Required Certification(s):
Security+ CE Certification required; DoD compliance 8570.01, Position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e., plugging in cables), and other moderately strenuous activity.
Self-starter, motivated, shows initiative, and learns fast.
Ability to work on multiple projects simultaneously.
Ability to create and maintain sustainment documentation.

## Description

At GDIT, people are our differentiator. As a Desktop Support Technician, you will help ensure today is safe and tomorrow is smarter. With minimal supervision, the Tier 2 Systems Administrator works as part of an enterprise team to provide support on multiple Department of War (DoW) networks and enclaves. You will manage services using on-premise hardware and perform regular hardware and software updates. Performs installation, repair, and preventative maintenance of laptops, desktops, and Zero Clients. Provides technical support and troubleshooting to Tier 1 & 2 support. Deliver technical support to the Enterprise components as required. Additionally, you must be able to implement system management tactics, techniques, and procedures (TTP).
How a Desktop Support Administrator Will Make an Impact
You will provide systems administrative support in areas such as:
Active Directory
System Center Configuration Manager (SCCM)
Exchange
Information Security
File Shares
PKI
Virus protection
What You'll Need to Succeed


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