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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager, Technical Writing - Capital One Software (Remote) - **Company:** Capital One Financial Corporation - **Location:** Annapolis, MD, United States (Remote available) - **Experience:** Expert - **Salary:** $149,000.0 - $170,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Confluence, Continuous Integration, Data Security, Systems Development Life Cycle, Markdown, Software Engineering, Software Systems, Systems Integration, Large Language Models, Git, Data Management - **Published:** August 9, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3364627194&tx=UT5551TTV&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Bachelor's degree or military experience. * At least 10 years of experience writing technical documentation for software solutions * At least 4 years of people management experience * At least 3 years of experience with Markdown and Git, * 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. * Experience writing technical documentation for data security software * Skilled at transforming deeply technical content into clear, useful customer-focused materials * Ability to collaborate with developers to translate their content into easily understood documentation * Experience writing in an Agile software development process * Strong understanding of data management technologies and processes * 3+ years of experience with SDLC * 3+ years of experience in software development * 1+ year experience in a financial services industry * 3+ years experience working in an Agile environment ## Description ?This experienced Senior Manager of Technical Writing will sit at the intersection of leadership and execution. In this "player-coach" capacity, you will be responsible for defining our documentation strategy and mentoring a team of writers. Additionally you will drive development of technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Slingshot & Databolt by customers, partners and internal stakeholders. This candidate will be responsible for managing a team of technical documentation specialists and should have in-depth experience creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, SDKs, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences., * Lead, mentor, and grow a team of technical writers. Conduct regular 1-on-1s, provide actionable feedback, and support career development. * Define the documentation vision, including tool selection, style guides, and information architecture. * Act as the primary bridge between Engineering, Product Management, and Support to ensure documentation is integrated into the Software Development Life Cycle. * Prioritize projects and manage the team's bandwidth to meet tight release deadlines without sacrificing quality. * Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation * Review documentation for consistency across processes through application of standards and style guides * Maintain and improve our Docs-as-Code workflow (Git, Markdown, CI/CD pipelines). * Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. * Create technical documentation for APIs, SDKs and integrations * Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions * Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) * Conduct in-depth interviews with subject matter experts to fully understand the architecture or products * Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation * Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization * Develop Content that drives searchability for SEO and LLM optimization * Maintain and continuously update content management system(s) of documentation ## Related Videos - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [Why Is Software Documentation Still Static – And Why Modern Browsers Deserve Better](https://www.wearedevelopers.com/videos/2054-why-is-software-documentation-still-static-and-why-modern-browsers-deserve-better) - [Making Documentation AI-Ready: Preparing Your Docs for the LLM Era](https://www.wearedevelopers.com/videos/100199-making-documentation-ai-ready-preparing-your-docs-for-the-llm-era) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [Humanizing Your Documentation](https://www.wearedevelopers.com/magazine/133-humanizing-your-documentation) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [7 Best Steps For Writing Good Software Technical Documentation](https://www.wearedevelopers.com/magazine/113-7-best-steps-for-writing-good-software-technical-documentation) - [Dev Digest 129 - Now that's what I call private data!](https://www.wearedevelopers.com/magazine/468-dev-digest-129-now-that-s-what-i-call-private-data) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)