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# Senior Platform Engineer (SRE) - Government Cloud Operations

- **Company:** Zoom Video Communications, Inc.
- **Location:** San Jose, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $98,900.0 - $228,700.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cloud Computing, Configuration Management, DevOps, Python (Programming Language), Open Source Technology, Reliability Engineering, Datadog, Scripting, Cloud Platform System, Gitlab-ci, Kubernetes, Infrastructure Automation Frameworks, Terraform, Oracle Cloud Infrastructure
- **Published:** August 16, 2026
- **Apply:** https://www.sanjosejobsite.com/job.asp?id=3355966180&tx=DT10394UYZ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Holds U.S. Citizenship or Lawful Permanent Resident (Green Card) status
 * Brings 4-5+ years of hands-on experience in Platform Engineering, Site Reliability Engineering, DevOps, or Production Engineering in a live production environment
 * Demonstrates production-grade Kubernetes experience, including workload operations, troubleshooting, and cluster-level architectural design at scale
 * Authors Terraform modules and providers from scratch, not limited to applying or executing existing configurations
 * Owns incidents end-to-end - proven on-call experience including structured triage, resolution, and post-incident review with documented root cause analysis
 * Deploys, operates, or improves observability or monitoring platforms at production scale, with scripting proficiency in Python and/or Bash for automation and operational tooling
 * Communicates clearly in writing - produces runbooks, incident reports, methods of procedure, and architectural documentation to a high standard

Preferred

 * Has hands-on Datadog experience building observability frameworks in a production environment, ideally within a government, FedRAMP, or high-compliance cloud context
 * Experience operating within FedRAMP, AWS GovCloud, or other regulated or compliance-driven cloud environments
 * Hands-on experience with popular open-source observability tooling in a production context
 * Background supporting 24/7 or mission-critical production operations
 * Experience driving cross-team adoption of operational standards or tooling frameworks
 * Oracle OCI hands-on operational experience
 * Familiarity with container image security and CVE remediation workflows

## Description

* Architecting and owning the end-to-end deployment lifecycle of Zoom's observability platform across AWS GovCloud and Oracle OCI, streamlining processes, eliminating manual steps, and setting the standard for how teams deploy at scale
 * Designing and building Terraform modules and providers from scratch, alongside GitLab CI/CD pipelines, to automate infrastructure provisioning and configuration management across development and production environments
 * Operating and improving production Kubernetes workloads at scale, leading incident response, driving root cause analysis, and delivering permanent fixes that reduce outage risk and improve system resilience
 * Developing reusable frameworks, runbooks, and operational standards that engineering teams across the organization can adopt - raising the bar on observability onboarding, alerting coverage, and operational readiness
 * Collaborating with engineering teams to define and track SLOs and SLIs, contribute to architecture and design reviews, and systematically eliminate toil through automation and thoughtful infrastructure design


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