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# Manager, Site Reliability Engineering

- **Company:** Palo Alto Networks
- **Location:** Santa Clara, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, ARM Architecture, Software as a Service, Cloud Computing, Cloud Engineering, DevOps, Distributed Systems, Python (Programming Language), Reliability Engineering, Ansible, Prometheus, Service-Oriented Architecture, Google Cloud, Cloud Platform System, Grafana, Containerization, Git Flow, Kubernetes, Terraform
- **Published:** August 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=25b949fa97f591ea

## About the Role

* 10+ years of experience in Site Reliability Engineering, DevOps, Production Engineering, Cloud Infrastructure, or related areas, including experience leading or managing engineering teams.
 * Strong technical knowledge of cloud platforms, preferably Google Cloud Platform (GCP).
 * Strong experience with Kubernetes, containerized environments, and large-scale distributed systems.
 * Experience with observability technologies such as Prometheus, Thanos, Grafana, OpenTelemetry, and cloud-native monitoring solutions.
 * Strong understanding of incident management, monitoring, alerting, SLOs, and reliability engineering practices.
 * Experience with automation and Infrastructure as Code using technologies such as Python, Terraform, Ansible, and GitOps.
 * Demonstrated ability to lead engineers, set priorities, drive execution, and manage multiple operational and technical initiatives.
 * Strong communication skills with the ability to collaborate and influence across engineering teams and global organizations., * Experience managing SRE, DevOps, Production Engineering, or infrastructure teams supporting large-scale SaaS platforms.
 * Experience operating highly available, multi-region cloud environments.
 * Experience driving automation, self-healing, or AI-assisted operational capabilities.
 * Strong operational leadership with experience managing high-severity production incidents.
 * Proven ability to develop engineers, improve team processes, and drive a culture of ownership and continuous improvement.

## Description

* Lead, mentor, and develop a team of Site Reliability/Production Engineers, providing technical direction, coaching, and career development.
 * Own the reliability, availability, and operational health of critical Cortex services and infrastructure.
 * Drive improvements in monitoring, alerting, incident management, and observability to identify and resolve issues before they impact customers.
 * Lead major production incidents, ensure effective root cause analysis, and drive corrective and preventive actions.
 * Partner with Engineering teams to improve service architecture, production readiness, scalability, and operability.
 * Drive automation and self-healing solutions to reduce operational toil and improve engineering efficiency.
 * Establish clear priorities, operational processes, and measurable reliability goals for the team.
 * Collaborate with Production Engineering teams across regions to strengthen follow-the-sun operations and consistent operational practices.
 * Evaluate new technologies and drive adoption of solutions that improve reliability, scalability, and operational efficiency.


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