> Markdown version of [/jobs/ext/2490545-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2490545-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** PC WIZARD, LLC - **Location:** Duncan, OK, United States - **Salary:** $31,000.0 - $40,000.0 - **Contract:** Permanent contract - **Skills:** Issue Tracking Systems, Wi-Fi Technology - **Published:** August 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fcb0800c14c24da2 ## About the Role Do you love helping others and solving weird tech problems, from frozen laptops to wonky Wi-Fi? Join Pc Wizard, where being helpful isn't just the job, it's the brand., * Have some hands on experience in IT support, helpdesk, or repair (MSP experience is a plus, but not required) * Are curious, love learning, and want to grow into a more advanced tech role * Can speak clearly with both technical and non-technical people * Stay calm under pressure and genuinely enjoy helping others * Want a long term role in a company that values systems, clarity, and kindness ## Description * Support our clients in-person and remotely, solving a variety of day-to-day tech issues * Troubleshoot hardware, software, and networking problems * Use ticketing systems and remote monitoring tools (RMM) to track work and resolve alerts * Keep clients informed without the tech jargon * Proactively handle system updates, backups, and maintenance * Document your work for clarity * Offer ideas to improve how we work, serve, and communicate, Review for Pc Wizard Review for Pc Wizard, Duncan, OK Review for It Support Specialist at Pc Wizard Review for It Support Specialist at Pc Wizard, Duncan, OK Salaries for Pc Wizard ## Related Videos - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) - [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue) - [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive) ## Related Articles - [WWC24 Talk - Brenda Romero - Stay: Surviving and Thriving in Tech](https://www.wearedevelopers.com/magazine/467-wwc24-talk-brenda-romero-stay-surviving-and-thriving-in-tech) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [10 Creative Workshop Ideas for Conferences](https://www.wearedevelopers.com/magazine/363-10-creative-workshop-ideas-for-conferences)